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Senior Infrastructure Engineer (L3) - Azure

Sydney | Hybrid | High-Performing Delivery Team

Do you come from an MSP or fast-paced managed services background where you've worked across multiple clients, infrastructure projects, escalations, and cloud environments?

We are seeking a technically strong, client-focused Senior Infrastructure Engineer (L3) to join a high-performing delivery team supporting enterprise and mid-market environments across Australia.

This role is ideal for someone who enjoys being hands-on across infrastructure, cloud, virtualisation, networking, and Microsoft environments, not just maintaining systems, but actively building and improving them.

The Opportunity
We're partnering with a leading Australian provider of cyber-first technology and managed services, to find an experienced Senior Infrastructure Engineer (L3) to join their Sydney delivery team.

This is a senior technical role responsible for:
  • L3 escalations (approx. 20% escalations, 60% projects, 20% other)
  • Infrastructure deployments
  • Cloud and hybrid environments
  • Technical project delivery
  • Client-facing engineering support
  • Mentoring junior engineers
You'll work across multiple client environments in a collaborative and highly technical MSP setting.

What You'll Be Doing
  • Supporting and building complex infrastructure environments across multiple clients
  • Managing L3 escalations across server, cloud, networking, and virtualisation technologies
  • Delivering infrastructure projects, migrations, onboarding, and deployments
  • Supporting AWS and hybrid cloud environments
  • Working across Microsoft technologies including M365, Active Directory, Azure AD, and Windows Server
  • Troubleshooting complex infrastructure and connectivity issues
  • Supporting backup, disaster recovery, monitoring, and security platforms
  • Working directly with clients to provide clear technical guidance and solutions
  • Mentoring L1/L2 engineers and contributing to technical knowledge sharing
What You'll Bring
  • 5+ years' experience in a Senior Infrastructure Engineer, Systems Engineer, or L3 Support role
  • Strong MSP
  • Strong hands-on infrastructure engineering capability
  • Microsoft - Azure, Windows Server, Microsoft 365
  • Virtualisation (VMware/Hyper-V)
  • Networking fundamentals
  • Backup & DR technologies
  • Ability to troubleshoot and resolve complex technical issues end-to-end
  • Strong client-facing communication skills
  • Experience working across multiple concurrent environments and priorities
Why Join?
  • High-performing and collaborative technical environment
  • Hybrid working flexibility
  • Exposure to enterprise-level infrastructure projects
  • Strong career progression pathways
  • Ongoing professional development and certification support
  • National organisation with cutting-edge cyber and managed services capability
Package
  • Competitive salary
  • Hybrid work environment
  • Professional development support
  • Employee benefits and career progression opportunities
Apply Now

If you're a hands-on Infrastructure Engineer who enjoys solving complex technical challenges, working directly with clients, and building modern infrastructure environments, we'd love to hear from you.

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