Senior Instructional Designer

Discover a more connected career

We’re looking for a Senior Instructional Designer to join our team and help us achieve our vision to connect America. This individual will have a passion for curriculum development and a drive to create innovative and interactive learning experiences. The instructional designer is responsible for leading the development of instructional materials for virtual and instructor-led learning.

Connecting you to great benefits

• Weekly Paychecks
• Paid Time Off, Parental Leave, and Holidays
• Insurance (including medical, prescription drug, dental, vision, disability, life insurance)
• 401(k) w/ Company Match
• Stock Purchase Plan
• Education Reimbursement
• Legal Insurance
• Discounts on gym memberships, pet insurance, and much more!

What you’ll do

• You will support the execution of the company’s training strategy in partnership with stakeholders, including business leaders and Operating Company Safety, Quality and Operational leaders
• You will support the identification of performance gaps and determine appropriate training solutions. This includes audience analysis to understand learner needs
• You will create clear, measurable, and actionable learning objectives (using Bloom’s Taxonomy)
• You will partner with Field Curriculum Designers, Field Trainers, and Subject Matter Experts and translate complex information into clear, accessible, and easily understood learning content
• You may participate in field observations to gain direct knowledge of real-world work and scenarios, ensuring training content accurately reflects on-the-job realities and processes
• You will design, develop, and standardize training curriculum in instructor-led and e-learning formats. This includes:
• Creating detailed storyboards, writing clear and concise scripts for narration, and structuring content logically for asynchronous learning
• Designing and developing comprehensive facilitator guides, participant workbooks, job aids, presentation slides, and interactive activities (e.g., case studies, hands-on operational activities, role-plays, group discussions).
• Using a variety of tools and technologies to create dynamic training materials
• You will support photo and video shoots for training content, collaborating with the production crew and talent to ensure captured footage aligns with scripts and content needs
• Develop effective assessments for virtual and instructor-led training including knowledge checks, quizzes, and skill-based evaluations

What you’ll need

• To be 18 years of age or older
• Authorization to work in the United States for this company
• To have a Bachelor’s Degree or certificate in Education, Training & Development, Telecommunications, or Construction Management. Equivalent experience considered
• At least 5 years of instructional or curriculum design experience
• Knowledge of construction or utility industries (preferred)
• Proficiency in Articulate Storyline
• Understanding of graphic design principles to apply to course development
• Basic video editing capabilities with tools such as Powtoon, Vyond, or Adobe Premiere Pro
• Strong hands-on experience using AI prompting to streamline content creation—from writing scripts to generating and polishing photo and video assets
• Proficient in creating slide decks (facilitator notes, publishing, create and modify layouts, use of templates and placeholders)
• A portfolio demonstrating diverse instructional design work, including e-learning modules, instructor-led training (ILT) course materials, and strong visual design samples
• Knowledge and ability to use various instructional design methodologies (ADDIE, SAM, etc.) and different types and levels of assessment (including the Kirkpatrick Model)
• Experience working with learning management systems (LMS) and have an understanding of course publishing standards (ie SCORM)
• Demonstrated skill in taking a big-picture approach to learning challenges—combining out-of-the-box creative vision with practical execution to deliver immersive, non-traditional learning experiences
• Evaluate information and options to make timely and effective decisions that align with organizational objectives
• A high degree of computer literacy, including Microsoft Office or Google Suites
• To be able to effectively manage multiple projects simultaneously in a fast-paced and changing environment

Physical abilities & exposures

• Routinely:
• Engage in standard office activities such as standing, sitting, and using computers for extended periods
• Occasionally:
• Able to travel domestically (approximately 20-30% of the time) by car and air