Senior Investor Relations Administrator (Transfer Agency)
About Citco
Since the 1940s Citco has provided specialist financial services to alternative investment funds, investors, multinationals and private clients worldwide. With over 6,000 employees in 45 countries we pioneer innovative solutions that meet our clients’ evolving needs, and deliver exceptional service.
Our continuous investment in learning means our people are among the best in the industry. And our corporate social responsibility programs provide meaningful and fulfilling work in the community.
A career at Citco isn’t just a job – it’s an opportunity to excel in an environment that genuinely supports your personal and professional development.
About the Role:
Your role will encompass all facets of the investor relations role including:
Job Duties in Brief:
- Supervision of junior staff, providing guidance to Supervisors and Account Managers and acting as an escalation point;
- Ensuring a high level of service to both clients and Investors;
- Ensuring deadlines are adhered to and procedures are followed at all times to mitigate against risk;
- Overseeing and approving capital activity including subscriptions, redemptions and transfers;
- Participate in ongoing IR tactical and strategic initiatives;
- To have overall responsibility of their workload by ensuring:
- day to day tasks are processed accurately in a timely efficient and effective manner
- participation in projects planning, coordination and seeing them through to completion
- they are practive in identifying potential issues and escalte where appropriate
- Create an environment that motivates rewards and supports staff;
- Establish and build relationships internally and also externally with clients;
- Develop a high level of understanding of clients organizations to comprehend their requirements;
- Identify, recommend and assist in implementing enhancements where procedures, processes, controls and client servicing may be improved;
- Assisting auditors and other fund participants;
- Provide training to staff on various operational issues
About you:
- MINIMUM Bachelor Degree in Accounting, Finance, Business
- Min 3-5 years of experience in an investor relations environment, preferably private equity and/or hedge funds
- Display an active interest in the financial markets, hedge fund and private equity industry
- Proficient in Microsoft Applications (Word, Excel etc)
- Strong communication and interpersonal skills with the ability to build effective working relationships.
- Good client/ business relationship management