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Horizon3.ai

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Senior IT Automation Engineer - Remote

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Description

Horizon3 is seeking a senior IT Engineer to own and automate IT processes across onboarding, device logistics, and workflows. You will manage automation tools like Workato and Okta Workflows, write Python and Bash, and partner with Security Operations and Business Applications to keep IT operations reliable and scalable.

You will build runbooks, monitor flows, and implement IT-as-code principles with Terraform and CI/CD, ensuring secure, scalable, and automated IT workflows for a remote-first

Owning onboarding, termination, and device logistics automation end to end: keeping every flow healthy, finding the root cause of every failure, and fixing it for good Running the IT Workato workspace, including recipes, connections, error handling, and alerts. Building the safety net: runbooks, monitoring, and a clear failure response for the IT flows that cannot break Building workflows in Okta and Rovo/Jira that remove manual steps from IT processes Laying the foundation for IT as code: a repository, cloud-hosted in-house tooling, and Terraform, CI/CD, and linters, with Python and Bash to tie it together Partnering with Security Operations on access scoping, termination timing, and cloud approval, and with Business Applications on platform-level Workato access and limits Taking over from the engineer who runs these flows today through a partnered hand-off. Ownership transfers when you start, and runbooks and peer review back you up. Holding a reliability bar of 99% or better each calendar month. Reporting on flow reliability, failures, and their causes to IT leadership Demonstrating a commitment to integrity, process improvement, and customer satisfaction Practical experience building and running automations in a workflow or integration platform. Experience writing Python to automate business or IT processes. Habit of finding root causes: add error handling and alerts so failures show up before people notice. Working knowledge of APIs, webhooks, and data mapping between systems Ability to write runbooks that another engineer can use to run and repair a flow and to turn a business process into working automation with Security, People, and IT partners Health, vision & dental insurance Flexible vacation policy Parental leave

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