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Senior IT Customer Support Analyst, Desktop Support

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Summary

Senior desktop support role at KBR in Brisbane: the person is the senior escalation point for complex endpoint and end-user issues across Windows, Microsoft 365, Teams, Entra ID/MFA, VDI and enterprise printing, while mentoring support staff, leading deployments, and improving Tier 2 service delivery. On-site, full-time; AGSVA clearance required.

Title: Senior IT Customer Support Analyst, Desktop Support At KBR - We do things that matter. We deliver science, technology and engineering solutions to governments and companies around the world. KBR employs approximately 38,000 people worldwide with customers in more than 80 countries and operations in over 29 countries. KBR is proud to work with its customers across the globe to provide technology, value-added services, and long-term operations and maintenance services to ensure consistent …
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