Senior IT Engineer (Based in Prai)
Key Responsibilities
System & Server Administration
- Deploy, configure, and maintain server operating systems and enterprise applications (Windows Server, Linux).
- Monitor system performance, conduct root cause analysis, and resolve issues proactively.
- Administer Microsoft Active Directory, and other enterprise services.
- Create and manage home directories and group policies using PowerShell scripting.
- Monitor and manage patch deployment through professional patch management tool.
- Manage disaster recovery procedures.
- Deploy and configure Windows and SQL Server clusters.
- Administer and maintain NetApp SAN storage and SAN switches.
Virtualization & Cloud
- Install, configure, and manage Hyper-V and VMware virtual environments.
- Support virtual clustering and perform troubleshooting in virtualized systems.
- Assist in the integration and administration of cloud platforms (AWS, Azure).
Security & Network
- Ensure system integrity through security best practices and routine monitoring.
- Maintain knowledge of network systems including LAN/WAN and intrusion detection systems.
- Responsible for infrastructure planning and incident resolution
Support & Documentation
- Provide incident support and respond to escalated helpdesk tickets.
- Document system configurations, procedures, and Standard Operating Procedures (SOPs).
- Coordinate support with external service providers as needed.
- Provide support for ISO, SOX, and customer audits, including documentation and evidence preparation.
Project Work & Collaboration
- Lead and support enterprise-level technology initiatives.
- Plan, implement, and evaluate server upgrades and system improvements.
- Participate in departmental meetings and collaborate with cross-functional teams.
- Willing to travel to remote sites or other regions as needed for on-site system support.
Required Qualifications
- Bachelor’s degree in information technology, Computer Science, or a related field.
- Minimum of 5–7 years of relevant experience in managing Windows Server OS (2016 and above), Linux servers, and enterprise computer systems.
- Proven experience as a Windows System Administrator or in a similar role.
- Strong knowledge of Windows Server environments and virtualization platforms such as Hyper-V and VMware.
- Solid understanding of Active Directory, DNS, DHCP, and scripting languages (e.g., PowerShell).
- Proficient in using backup solutions, AD management tools, system monitoring tools, and patch management systems.
- Working knowledge of SAN storage solutions, specifically NetApp or EMC.
Preferred Qualifications
- Experience with cloud platforms (AWS, Azure).
- Knowledge of Microsoft SQL Server.
- Experience in troubleshooting basic network connectivity issues.
Soft Skills & Attributes
- Strong analytical and problem-solving skills.
- Detail-oriented with strong organizational skills.
- Ability to prioritize tasks in high-pressure environments.
- Self-motivated and eager to learn new technologies.
- Team player with strong interpersonal skills.
- Creative thinker with a solutions-oriented mindset.
- Willingness to work outside normal hours when required.
Key Competencies
- Written and oral communication
- Excellent written and verbal communication skills in English are required. Proficiency in Vietnamese, Japanese or Chinese is preferred.
- Analytical thinking and problem-solving
- Collaboration and teamwork
- Self-motivation and adaptability
- Time management and prioritization
- Troubleshooting and resolution
- Initiative and ownership
- Learning agility and innovation
Working Conditions
- This role is 100% onsite
Culture Commitment
Ensure adherence to company’s values (ICARE) in all aspects of your position at Coherent Corp.:
Integrity – Create an Environment of Trust
Collaboration – Innovate Through the Sharing of Ideas
Accountability – Own the Process and the Outcome
Respect – Recognize the Value in Everyone
Enthusiasm – Find a Sense of Purpose in Work