The Senior Executive System Administrator is responsible for managing and maintaining the organization’s IT infrastructure, ensuring optimal system performance, security, and availability. The role provides Tier 3 support, oversees servers, networks, backup systems, and implements security protocols to safeguard enterprise systems.
Infrastructure & Systems Management - Manage and maintain physical and virtual servers, networks, and core infrastructure.
- Oversee system performance, availability, and capacity planning.
- Implement, configure, and support Active Directory, VMware, Hyper-V, Linux, and Windows environments.
- Ensure proper backup and recovery processes are executed and tested regularly.
Security & Compliance - Implement and maintain cybersecurity protocols, policies, and best practices.
- Perform system hardening, patch management, and vulnerability remediation.
- Monitor security logs, alerts, and respond to security incidents.
Support & Operations - Provide Tier 3 technical support for critical system and network issues.
- Manage and supervise helpdesk service operations when required.
- Deliver advanced troubleshooting and root-cause analysis for infrastructure issues.
Systems Administration - Administer user access, permissions, and identity management.
- Ensure system updates, upgrades, and maintenance activities are executed on schedule.
- Prepare documentation, standard operating procedures, and technical reports.
Collaboration & Stakeholder Support - Work closely with IT team members and business units to support operational needs.
- Participate in cross-functional initiatives requiring deep systems and infrastructure expertise.
- Assist in IT project implementations and infrastructure deployments.
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