Senior IT Executive
Summary
Onsite IT support role at Maersk for warehouse operations: providing end-user support, installing and maintaining computers, printers and network equipment, monitoring servers and networks, coordinating vendors, and contributing to IT projects. Core stack includes Windows 11, Microsoft 365, and networking gear like Cisco, Aruba and FortiGate.
Salary: $4,500 – $5,500 per month
Responsibilities:
Overseeing the organization's IT infrastructure, supporting end-users, and ensuring smooth day-to-day IT operations. This role involves maintaining hardware and software systems, troubleshooting technical issues, and contributing to IT projects to support business goals. The ideal candidate is detail-oriented, proactive, and capable of working in a fast-paced environment.
Provide technical support to end-users, resolving hardware, software, and network issues.
Install, configure, and maintain IT equipment such as computers, printers, and peripherals.
Infrastructure Management:
Monitor and maintain IT systems, including servers, networks etc
Coordinate with vendors for maintenance and support.
Ensure data security and compliance with company policies and standards.
Assist in system upgrades, migrations, and new technology implementations.
Participate in IT projects to support business requirements.
Maintain IT documentation, including inventory, procedures, and manuals.
Provide training and guidance to users on IT tools and best practices.
Requirements:
Diploma or degree in IT, Computer Engineering, Industrial Engineering or a related discipline
> 3 years of relevant warehouse, manufacturing, distribution, automation or onsite IT support experience
Hands-on troubleshooting of computers, printers, scanners, mobile or RF devices and network connectivity
Working knowledge of Windows 11 and Microsoft 365
Strong communication, ownership and problem-solving skills
Ability to work under pressure in an operational warehouse environment
Willingness to travel and provide on-call support
Experience with Warehouse Management Systems or warehouse automation
Exposure to conveyors, RFID tunnels or similar automation equipment
Basic server, Cisco, Aruba or FortiGate knowledge
Power Apps, Power Automate or Power BI experience
Project coordination experience
Work location: 10 Bulim Ave
Shift-rotation role, with 5 days of work from office.
Shift Pattern: no shift
Standby: 2 weeks per month