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The Education University of Hong Kong

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Senior IT Manager (Smart Campus)

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Summary

Senior IT Manager in The Education University of Hong Kong's CIO office, driving smart campus and AI initiatives: designing AI/ML, IoT and data analytics solutions, enforcing standards and compliance (e.g. PDPO), negotiating with vendors, and leading a team of IT professionals. Requires 12+ years' relevant experience and hands-on DevOps/cloud skills.

Office of the Chief Information Officer

The Office of the Chief Information Officer (https\://www.eduhk.hk/ocio) provides essential IT services supporting the University's teaching, learning, research and administration activities with a strong emphasis on innovation, staff development and professional excellence. We are seeking an experienced and forward-thinking Senior IT Manager to join our team, drive digital transformation and enhance campus experience through innovative IT solutions.

Key Responsibilities

The appointee will be responsible for\:

  • designing, developing, and implementing smart campus and AI initiatives to support the strategic innovations across the University;

  • leading AI-driven projects and applications for enhancing staff and student experiences;

  • developing and managing cutting-edge technologies such as AI, machine learning, IoT and data analytics to transform the campus environment;

  • formulating and enforcing system standards, procedures, and best practices;

  • serving on committees/working groups and representing the University in partnerships and collaborations with external stakeholders;

  • negotiating with vendors for technology acquisition and service agreements;

  • ensure compliance with data governance, cybersecurity, and privacy requirements (e.g. PDPO); and

  • lead and mentor a team of IT professionals and project staff.

Qualifications

The ideal candidate should have\:

  • a recognised Bachelor’s degree or above in Information Technology or related disciplines;

  • at least 12 years of relevant post-qualification work experience gained on smart campus or digital transformation initiatives;

  • proven successful project management experience in smart campus or AI-related projects, preferably gained in local tertiary institutions;

  • expertise in AI and machine learning, IoT architecture, and data analytics platforms;

  • experience with development frameworks such as Python, TensorFlow, React, or modern tools like cloud-native platforms and low-code/no-code platforms would be advantageous;

  • experience in using LLMs, AI tools and platforms on various end-user use cases so that recommendations can be made to end users;

  • hands-on experience with containerisation technologies (e.g., Docker, Kubernetes) and microservices architecture is highly preferred;

  • solid understanding of DevOps practices and tools, including CI/CD pipelines, version control, automated testing, and deployment automation;

  • proficiency in both English and Chinese with strong communication and presentation skills;

  • ability to handle multiple tasks simultaneously, and work proactively and independently;

  • solid experience in project management and vendor management (e.g. PRINCE2 / PMP preferred);

  • strong leadership, interpersonal and stakeholder management skills; and

  • prior experience in higher education or public sector will be an advantage.

Applicants who have responded to the previous advertisement (Ref\: 2600579) for the same position are under consideration and need not re-apply.

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