Senior IT Manager (Smart Campus)
Summary
Senior IT Manager in The Education University of Hong Kong's CIO office, driving smart campus and AI initiatives: designing AI/ML, IoT and data analytics solutions, enforcing standards and compliance (e.g. PDPO), negotiating with vendors, and leading a team of IT professionals. Requires 12+ years' relevant experience and hands-on DevOps/cloud skills.
Office of the Chief Information Officer
The Office of the Chief Information Officer (https\://www.eduhk.hk/ocio) provides essential IT services supporting the University's teaching, learning, research and administration activities with a strong emphasis on innovation, staff development and professional excellence. We are seeking an experienced and forward-thinking Senior IT Manager to join our team, drive digital transformation and enhance campus experience through innovative IT solutions.
Key Responsibilities
The appointee will be responsible for\:
designing, developing, and implementing smart campus and AI initiatives to support the strategic innovations across the University;
leading AI-driven projects and applications for enhancing staff and student experiences;
developing and managing cutting-edge technologies such as AI, machine learning, IoT and data analytics to transform the campus environment;
formulating and enforcing system standards, procedures, and best practices;
serving on committees/working groups and representing the University in partnerships and collaborations with external stakeholders;
negotiating with vendors for technology acquisition and service agreements;
ensure compliance with data governance, cybersecurity, and privacy requirements (e.g. PDPO); and
lead and mentor a team of IT professionals and project staff.
Qualifications
The ideal candidate should have\:
a recognised Bachelor’s degree or above in Information Technology or related disciplines;
at least 12 years of relevant post-qualification work experience gained on smart campus or digital transformation initiatives;
proven successful project management experience in smart campus or AI-related projects, preferably gained in local tertiary institutions;
expertise in AI and machine learning, IoT architecture, and data analytics platforms;
experience with development frameworks such as Python, TensorFlow, React, or modern tools like cloud-native platforms and low-code/no-code platforms would be advantageous;
experience in using LLMs, AI tools and platforms on various end-user use cases so that recommendations can be made to end users;
hands-on experience with containerisation technologies (e.g., Docker, Kubernetes) and microservices architecture is highly preferred;
solid understanding of DevOps practices and tools, including CI/CD pipelines, version control, automated testing, and deployment automation;
proficiency in both English and Chinese with strong communication and presentation skills;
ability to handle multiple tasks simultaneously, and work proactively and independently;
solid experience in project management and vendor management (e.g. PRINCE2 / PMP preferred);
strong leadership, interpersonal and stakeholder management skills; and
prior experience in higher education or public sector will be an advantage.
Applicants who have responded to the previous advertisement (Ref\: 2600579) for the same position are under consideration and need not re-apply.