Senior IT Services Engineer (L2/L3) / Managed IT Security Services / Hybrid

About the Role We are a managed IT and security services provider (MSP/MSSP) seeking a strong L2/L3 IT Services Engineer to support our managed services and security operations team. You will work directly across multiple client environments , owning escalations, maintenance, and client relationships while partnering with our help desk and NOC. This is a hands-on, client-facing engineering role for someone who is broad across the stack but has genuine depth in a few areas. What You'll Do Serve …