Senior IT Support Engineer

Position Summary: We're looking for a Senior IT Support Engineer to be the face of IT for our growing team in Cambridge and the senior owner of the end-user technology domain. Reporting to the Head of IT & Infrastructure, you will own the day-to-day end-user experience—device lifecycle, identity and access, conference room and A/V, and Tier 1/2 support across Linux, macOS, and Windows—while also owning the larger cross-functional projects that shape how the whole company works: onboarding at sc…