Senior IT Systems Administrator
Summary
Manages Microsoft 365, Exchange, SharePoint, Teams, and internal IT infrastructure for a Saudi-based media production company, handling user permissions, security policies, and helpdesk support.
Core Responsibilities
- Microsoft 365 management.
- User management, permissions, and digital identities.
- Exchange/SharePoint/Teams/OneDrive management.
- License management and core security policies.
Note: At Daw, we are committed to all aspects of the Microsoft ecosystem—the above are examples only and not exhaustive. We are looking for someone with deep and comprehensive experience in all Microsoft services and the ability to manage them efficiently.
Daw Internal IT Infrastructure Management
- Monitoring, analyzing, and resolving hardware, system, and network malfunctions.
- Network and VPN connectivity support.
- Preparing and updating internal IT documentation (Policies + SOPs).
Secondary Responsibilities
- Daily Technical Support (Helpdesk): Troubleshooting email, systems, printer, and network issues.
- Setting up new devices for employees.
- Managing Other Tools and Platforms: Supporting and integrating tools such as Zoom, Odoo, and others.
- Managing Technical Inventory: Inventorying hardware, software, and licenses, and following up on warranties and maintenance.
- General Technical Improvements: Proposing technical solutions to increase productivity.
- Raising security awareness among the team.
Candidate Requirements
- Over 5 years of practical experience in the IT field with complete proficiency in Microsoft 365 and its services.
- Currently located in Riyadh.
- Ability to start as soon as possible.
- Strong problem-solving and technical support skills.
- An organized, responsible, and clear communicator.