Senior Journey Experience Manager

Hours:35 Hours per week, hybrid 3 days in officeSalary:£73,000 Per AnnumClosing Date:Sun, 23 Aug 2026We're looking for an experienced and passionate Senior Journey Experience Manager to lead our Journey Experience team within Change. This is a leadership role responsible for bringing together customer journey management, service design, user research and UX disciplines to help shape and deliver better experiences for our members and colleagues. Working across a diverse portfolio of change initi…