Senior Lead, QA Lab

Lead – Drive Audit Purpose:

Assure that customer requirements for vehicle validations, audits and warranty analysis are met and/or exceeded, with a customer lead attitude. Coordinate swift and appropriate response to issues affecting Safety, Quality, Delivery and Cost. Assure compliance to Quality Management System (QMS) requirements. Also handle fleet maintenance responsibilities.

Responsibility:

• Assure that periodic drive audits are performed to customer requirements. Notify respective Quality Engineering/Quality Manager of any drive audit failures; assist with containment action as appropriate.
• Assist with Engineering planning and execution of drive audit validations (includes part/component testing); assure these activities are performed per customer and/or internal requirements, including APQP, EAPA’s, SREA’s, etc.
• Maintain the drive audit fleet, including repairs related to normal drive audit activities, as well as overall vehicle readiness to support business activities. Prioritize vehicle safety related issues.
• Develop training plans with the Quality Manager to develop drive audit capabilities in areas of new technologies, for example, electric vehicles.
• Maintain the customer diagnostic portals (Ford IDS/FDRS, Nissan Asist) with regular updates and subscription maintenance.
• Oversee the purchase and sell of fleet vehicles. Manages the annual tag renewal and insurance verification.
• Responsible for adherence to the policies, procedures, work rules and instructions of the IATF 16949 systems as related to operations.

• Responsible for adherence to the policies, procedures, work rules and instructions of the ISO 14001 environmental management systems as related to operations.

Supervision:

Leadership responsibility for Drive Audit Techs, including training and development of new technology skill sets.

Leadership Core Traits:

• Integrity – leads by example with high standards and work ethic. Identifies safety concerns and acts quickly.
• Bias for Action – self-motivated; responds with immediacy to quality concerns.
• Communication – effective and respectful, both verbally and written.
• Accountability – understands the responsibility and commitment to the team.
• Mentorship – shares knowledge and experience in a beneficial way, encouraging team growth and maturity; attitude reflects a desire to help others succeed as well.

Certification/License:

• Valid OK driver’s license with clean driving record required.
• ASE Mechanical certification preferred.
• Advanced automotive diagnostic and repair training desired.