Senior-Level Network & Data Centre Support Engineer
Posted
Description
Key Responsibilities
- Architect, administer, and maintain enterprise Windows Server environments, virtual infrastructure, backups, and disaster recovery solutions.
- Oversee full-stack network infrastructure, including routing, switching, VLAN segmentation, site-to-site VPNs, and wireless networking.
- Manage FortiGate firewalls, performing advanced policy configuration, security audits, and fault diagnosis.
- Lead directory and security management across Microsoft 365, Azure AD / Entra ID, Exchange, and Mimecast environments.
- Perform high-level vulnerability remediation, server patching, SSL deployment, and basic SQL Server support.
- Serve as the senior technical escalation point, implementing Standard Operating Procedures (SOPs) under ITIL best practices and mentoring junior engineering staff.
Minimum Requirements
- 7+ years' experience supporting enterprise IT infrastructure and Windows Server environments.
- 5+ years' hands-on enterprise networking experience.
- Non-negotiable: Proven, in-depth expertise with FortiGate firewalls.
- Advanced knowledge of Microsoft 365, Azure AD, Exchange, Mimecast, TCP/IP, DNS, and DHCP.
- Strong technical leadership, root-cause analytical skills, and process ownership.
- Relevant certifications are highly advantageous (Fortinet FCP/NSE, CCNA/CCNP, MCSE, ITIL).