Senior Manager, Apparel Global Supply Planning
Who We Are:
Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today.
JOB MISSION:
The Senior Manager, Apparel Global Supply Planning, is responsible for leading a team of apparel supply planners to achieve strong customer service balanced with optimal factory loading. They will oversee factory-level loading plans that consider forecasted and actual customer demand, supplier fill rates, and manufacturing capacity constraints. They will be responsible for internal customer-facing order management to ensure aligned expectations regarding the apparel production schedule and shipments.
MAJOR ACCOUNTABILITIES:
• Lead the Apparel, Accessories, and Equipment (AAE) Supply Planning team, fostering a high-performance culture focused on achieving business objectives, exceeding key performance indicators (KPIs), making data-driven decisions, developing talent, and maintaining strong employee engagement. Establish team priorities and allocate resources to support changing business needs.
• Own and continuously improve the factory capacity planning process to support delivery performance, cost objectives, profitability goals, competitive positioning, and long-term strategic growth initiatives.
• Partner closely with factory leadership to drive achievement of shared delivery and service KPIs, ensuring alignment between demand, capacity, and execution.
• Accountable for customer on-time delivery performance and factory loading optimization across the AAE business.
• Oversee execution of planning tools such as the monthly RCCP, Early Buy, and Shortened Lead time programs.
• Represent supply planning in the corporate S&OP process and Strategic Business Review meetings
• Oversee the communication and escalation process for significant production, sourcing, or delivery disruptions, including the preparation and distribution of incident reports and mitigation plans.
• Lead cross-functional initiatives and effectively coordinate with partners e.g. sales operations, customer service, development, IT, and logistics.
REQUIREMENTS FOR SUCCESS:
• Bachelor’s degree in business, Supply Chain Management, Operations, or a related field.
• 8+ years of supply chain, planning, inventory management, or operations experience, including 6+ years of people leadership experience.
• Strong leadership skills with the ability to maintain team performance, engagement, and morale while navigating complex business challenges, competing priorities, and cross-functional dependencies.
• Strong analytical and decision-making skills with a focus on delivering exceptional customer experience and business results.
• Advanced proficiency in Microsoft Excel and experience with ERP systems (e.g. Microsoft Dynamics 365, SAP, Oracle) and purchase order management platforms (e.g., XPC).
• APICS CPIM certification preferred
Regular Associate Benefits
Our products are only as good as the people we hire, so we make sure to hire the best and treat them accordingly. New Balance offers a comprehensive traditional benefits package including three options for medical insurance as well as dental, vision, life insurance and 401K. We also proudly offer a slate of more nontraditional perks – opportunities like online learning and development courses, tuition reimbursement, $100 monthly student loan support and various mentorship programs – that encourage our associates to grow personally as they develop professionally. You’ll also enjoy a yearly $1,000 lifestyle reimbursement, 4 weeks of vacations, 12 holidays and generous parental leave, because work-life balance is more than just a buzzword – it’s part of our culture.
Temporary associates are provided three options for medical insurance as well as dental and vision insurance and an associate discount.
Part time associates are provided 401k, short term disability, a yearly $300 lifestyle reimbursement and an associate discount.
Flexible Work Schedule
For decades we have fostered a unique culture founded on our values with a particular focus on in-person teamwork and collaboration. Our North American hybrid model encourages rich in-person experiences, showcasing our commitment to teamwork and connection, while maintaining flexibility for associates. New Balance Associates currently work in office three days per week (Tuesday, Wednesday, and Thursday). Our offices are fully open, and amenities are available across our North American office locations. To continue our focus on hybrid work we have introduced “Work from Anywhere” (WFA) for four weeks per calendar year. This model will help us enhance our culture while continuing to maintain elements of flexibility.
Equal Opportunity Employer
New Balance provides equal opportunities for all current and prospective associates to ensure that employment, training, compensation, transfer, promotion and other terms, conditions and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information and/or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran or other protected veteran, or any other protected status.