Senior Manager, Certification Development and Product Strategy

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Engage with key stakeholders to understand the business requirements and expected skills outcome to be achieved for each priority

• Manages a team of certification development specialists to ensure that all products meet the necessary development standards and processes as applicable. Drive efficiencies in the development process through adoption of new trends, standards and technologies.

• Develop a FY roadmap including associated costs and key product attributes including;
  • Defining the scope of each project
  • Timelines for execution
  • Development costs
  • Best credentialing approach e.g.) Certification, Micro Credential or Assessment based certificate

• Works collaboratively across various internal and external stakeholders to ensure deliverables are completed according to quality standards and project timelines and budgets.
• Works with marketing team to provide product messaging, value propositions and GTM strategy.
• Debriefs stakeholders and executives on the portfolio performance as required.
• Manages the overall development and delivery across the certification portfolio.
• Documents project activities in well written summary reports and presents outcomes and deliverables in a way that facilitates understanding by non technical audiences.
• Collaborates with Business development and market vertical teams to identify new certification opportunities and market expansion for existing products.
• Ensure adherence to product lifecycle model to ensure predictable time to market

SUPERVISORY RESPONSIBILITIES

Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.