Senior Manager, Client Partner

We are looking for a seasoned Client Partner with expertise in Client Engagement and Business Development to accelerate growth, build stronger ties with executive-level clients, and uncover new business prospects while securing long-term customer success.

Responsibilities

• Take ownership as the trusted lead for the customer relationship, cultivating strong, lasting connections with C-level executives and key stakeholders through a flexible approach that helps clients meet their goals
• Lead account expansion efforts and spot new business prospects, working alongside senior leadership to develop and implement account growth strategies
• Gain a thorough understanding of EPAM's full range of technology and business services, customizing and aligning them with each client's specific requirements
• Own the account P&L entirely, overseeing financial performance, revenue goals, profitability, and resource planning
• Function as the key connector between the client, internal delivery teams, and Business Unit (BU) leaders, working in tandem with delivery management to guarantee smooth project delivery
• Contribute to business development efforts by vetting opportunities, assisting with RFPs, developing proposals, and supporting deal closures

Requirements

• At least 4 years of experience in client engagement, business development, or technology management, having served in roles such as Account Manager, Program Manager, Sales Executive, or comparable leadership positions
• A demonstrated ability to grow accounts, expand business, and build high-trust relationships with clients
• Hands-on experience managing account P&Ls, paired with a strong grasp of the Software Development Life Cycle (SDLC), current technology trends, and enterprise applications
• Solid relationship-building capabilities backed by an existing professional network within the region, with prior work involving Financial Services and/or Energy clients considered a significant advantage
• Working knowledge of contemporary software development processes and methodologies
• Strong spoken and written communication abilities in both Greek and English, along with the skill to effectively manage complex stakeholder relationships

Benefits

For your comfortable work:

• Remote and hybrid work opportunities
• Option to work from our centrally located office in Athens
• Corporate laptop provided
• Private health insurance
• Meal vouchers / restaurant tickets
• My Benefit card (264€/year)
• Monthly public transportation card

For your growth:

• Global and diverse client portfolio, large-scale projects, and trendy technologies
• Diverse multicultural, multi-functional, and multilingual work environment
• Opportunity to contribute to internal and open-source products
• Outstanding career development opportunities with a transparent career path and a roadmap to accelerate your journey
• Possibility to create a Personal Development Plan from the first day in the company
• Numerous opportunities for self-development: hard & soft skills internal training courses, mentoring programs, and unlimited access to LinkedIn Learning courses, external e-Libraries
• Certification opportunities
• Knowledge-sharing with colleagues from EPAM's global tech and non-technical communities
• Language courses