Senior Manager Customer Programs

You will lead the strategy, design, delivery, budget oversight, and regulatory compliance of energy-efficiency, demand-response, EV, and green-power programs. You will manage program managers and vendors, support regulatory filings and testimony, partner on evaluation and measurement, and represent utility programs externally.

Responsibilities

• Oversee portfolio strategy and annual planning for customer programs
• Design pilots for emerging clean-energy technologies
• Lead program managers deploying and marketing customer programs
• Direct implementation contractors, trade allies, and technology vendors
• Manage portfolio budgets, cost-effectiveness, and budget compliance
• Prepare regulatory filings, data requests, and testimony
• Partner with EM&V teams to verify program performance
• Ensure compliance with state regulatory orders
• Lead, mentor, and develop program managers
• Represent utility programs at conferences, workshops, and community events

Requirements

• Bachelor's degree in Engineering, Business, Environmental Science, Economics, or a related field, or 5–7 years of utility or clean-energy experience
• 2–4 years of leadership or management experience
• Knowledge of utility regulatory frameworks
• Knowledge of cost-effectiveness testing
• Knowledge of EV charging infrastructure frameworks
• Knowledge of demand-side management program design