Senior Manager, HR Operations and Delivery

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them.

You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

DUTIES AND RESPONSABILITIES

• Provides leadership to managers and senior professional staff from the Operational teams
• Requires comprehensive understanding of Human Resources Administration concepts and principles

• Oversees assigned HR Operations Delivery function including the design, development, implementation and maintenance of processes and procedures to enable a positive employee/candidate experience.
• Drives operational performance and service excellence within the HR Shared Service team and monitors performance of the team against performance/quality standards defined.
• Provides support and guidance to HRBPs, HR COEs, managers and employees on internal procedures and process related to talent management processes, talent acquisition processes, workforce transactions and employee data management, time and attendance, LOA administration, on-boarding and off-boarding, and HR analytics, technology/systems.
• Ensures transparent and timely communication to stakeholders concerning process risk, proposed changes, strategic needs and opportunities to establish best-in-class operations.

• Proactively manages resources (budget/ human/time) to meet department goals
• Impacts the results of Operational teams in the short-term with potential impact on related areas. Decisions are guided by resource availability and functional objectives
• Sets priorities and allocates resources.
• Identifies and resolves complex technical, operational and organizational problems.
• Influences others internally and externally, including senior leaders. Coaches managers, specialists and provides information, guidance and direction on HR programs, processes and procedures.
• Adapts and executes functional or departmental business plans and may contribute to the development of strategy

REQUIREMENTS AND QUALIFICATIONS

• Bachelor’s degree in the following fields: Information Systems, Business Administration, or other related field required.
• Advanced English level skills
• Experience in a corporate environment will be a plus
• Previous experience in a management role ( +5 years)
  
  
  

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form. You may also click here to access Conduent’s ADAAA Accommodation Policy.

At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.