Senior Manager, HR SSC & HRIS

RESPONSIBILITIES & TASKS:

Human Resource Information System (HRIS)

• Project manage regional initiatives through planning, execution, and control of various projects through structure end to end project management methodology.
• Proactively review existing HR Processes, data management, and identify improvement initiatives that align with the business & people.
• Develop action plan and deliver on changes to HR Processes; this includes soliciting feedback from COE process owners on revised process and workflow, gaining consensus on the revised processes and creating/editing SOPs
• Streamline processes to ensure standardisation is maintained across the region.
  
  

HR Shared Services (HR SSC)

• Formulate direction of organization-wide Shared Services for HR. Work towards a strategy of continuing to move transactional work from HR Business Partner and Communities of Expertise (COE) to Shared Services for process optimization.
• Develop transition plan from country base operation to centralise HR services through continuous engagement with countries HR leadership.
• Develop, document and maintain HR services, processes, knowledge base, call tracking technology and service level agreements a quality standard and ensure that all aspects of HR Shared Services work to achieve satisfactory quality and consistency.
• Respond to and comply with any internal/external investigations, audits, assessments and participates in and adheres to corrective actions. Strive to maintains compliance and systems data integrity.