Senior Manager- HR

<p class="MsoNormal" align="center" style="text-align:center;"><b><span lang="en-in" style="font-size:10pt;line-height:115%;color:#C00000;" xml:lang="en-in">Job Description</span></b></p><p><b></b></p><b></b><p class="MsoNormal" style="text-align:justify;"><b><span lang="en-in" style="font-size:10pt;line-height:115%;" xml:lang="en-in"> </span></b><b><span lang="en-in" style="font-size:10pt;line-height:115%;color:#C00000;" xml:lang="en-in">Position: </span></b><span lang="en-in" style="font-size:10pt;line-height:115%;" xml:lang="en-in">Training Facilitator (Zone-wise)</span></p><p class="MsoNormal"><b><span lang="en-in" style="font-size:10pt;line-height:115%;color:#C00000;" xml:lang="en-in">Function:</span></b><span lang="en-in" style="font-size:10pt;line-height:115%;" xml:lang="en-in">Human Resources - Learning & Development<br /> <b><span style="color:#C00000;">Business:</span></b>Piping Division<br /> <b><span style="color:#C00000;">Location:</span></b>North Zone <br /> <b><span style="color:#C00000;">Reporting To:</span></b>Head - Learning & Development / Corporate HR<br /> <b><span style="color:#C00000;">Grade:</span></b>Assistant Manager / Deputy Manager (based on experience)</span></p><p></p><p class="MsoNormal" style="text-align:justify;"><span lang="en-in" style="font-size:10pt;line-height:115%;" xml:lang="en-in"> </span><b><span lang="en-in" style="font-size:10pt;line-height:115%;color:#C00000;" xml:lang="en-in">Purpose of the Role</span></b></p><p class="MsoNormal" style="text-align:justify;"><span lang="en-in" style="font-size:10pt;line-height:115%;" xml:lang="en-in">To drive capability building and performance enhancement across the assigned zone by facilitating technical, sales, behavioural, product, and leadership training programs for employees, channel partners, contractors, plumbers, influencers, and field teams. The role will ensure effective deployment of the learning calendar, measurement of training effectiveness, and alignment of training initiatives with the business objectives of the Piping Division.</span></p><p></p><p class="MsoNormal" style="text-align:justify;"><span lang="en-in" style="font-size:10pt;line-height:115%;" xml:lang="en-in"> </span></p><p class="MsoNormal" style="text-align:justify;"><b><span lang="en-in" style="font-size:10pt;line-height:115%;color:#C00000;" xml:lang="en-in">Key Responsibilities</span></b></p><p><b></b></p><b></b><p class="MsoNormal" style="text-align:justify;"><b><span lang="en-in" style="font-size:10pt;line-height:115%;" xml:lang="en-in">1. Training Delivery & Facilitation</span></b></p><p><b></b></p><b></b><ul type="disc"> <li class="MsoNormal" style="text-align:justify;"><span lang="en-in" style="font-size:10pt;line-height:115%;" xml:lang="en-in">Conduct classroom, virtual, and on-the-job training programs across the assigned zone.</span><p></p></li> <li class="MsoNormal" style="text-align:justify;"><span lang="en-in" style="font-size:10pt;line-height:115%;" xml:lang="en-in">Deliver induction and onboarding programs for new employees.</span><p></p></li> <li class="MsoNormal" style="text-align:justify;"><span lang="en-in" style="font-size:10pt;line-height:115%;" xml:lang="en-in">Facilitate sales capability, technical product, application, behavioural, and customer engagement training.</span><p></p></li> <li class="MsoNormal" style="text-align:justify;"><span lang="en-in" style="font-size:10pt;line-height:115%;" xml:lang="en-in">Conduct train-the-trainer (TTT) programs for regional resource persons.</span><p></p></li> <li class="MsoNormal" style="text-align:justify;"><span lang="en-in" style="font-size:10pt;line-height:115%;" xml:lang="en-in">Create an engaging learning environment using adult learning principles.</span><p></p></li> </ul><p class="MsoNormal" style="text-align:justify;"><span lang="en-in" style="font-size:10pt;line-height:115%;" xml:lang="en-in"> </span><b><span lang="en-in" style="font-size:10pt;line-height:115%;" xml:lang="en-in">2. Technical & Product Training</span></b></p><ul type="disc"> <li class="MsoNormal" style="text-align:justify;"><span lang="en-in" style="font-size:10pt;line-height:115%;" xml:lang="en-in">Deliver training on Supreme's product portfolio including: </span><p></p><ul type="circle"> <li class="MsoNormal" style="text-align:justify;"><span lang="en-in" style="font-size:10pt;line-height:115%;" xml:lang="en-in">CPVC Systems</span><p></p></li> <li class="MsoNormal" style="text-align:justify;"><span lang="en-in" style="font-size:10pt;line-height:115%;" xml:lang="en-in">UPVC Systems</span><p></p></li> <li class="MsoNormal" style="text-align:justify;"><span lang="en-in" style="font-size:10pt;line-height:115%;" xml:lang="en-in">HDPE Piping Systems</span><p></p></li> <li class="MsoNormal" style="text-align:justify;"><span lang="en-in" style="font-size:10pt;line-height:115%;" xml:lang="en-in">Fire Sprinkler Systems</span><p></p></li> <li class="MsoNormal" style="text-align:justify;"><span lang="en-in" style="font-size:10pt;line-height:115%;" xml:lang="en-in">Agriculture & Infrastructure Solutions</span><p></p></li> <li class="MsoNormal" style="text-align:justify;"><span lang="en-in" style="font-size:10pt;line-height:115%;" xml:lang="en-in">Industrial Piping Solutions</span><p></p></li> </ul></li> <li class="MsoNormal" style="text-align:justify;"><span lang="en-in" style="font-size:10pt;line-height:115%;" xml:lang="en-in">Conduct installation and application training for contractors, plumbers, and project teams.</span><p></p></li> <li class="MsoNormal" style="text-align:justify;"><span lang="en-in" style="font-size:10pt;line-height:115%;" xml:lang="en-in">Ensure field teams remain updated on new products, applications, and industry developments.</span><p></p></li> </ul><p class="MsoNormal" style="text-align:justify;"><span lang="en-in" style="font-size:10pt;line-height:115%;" xml:lang="en-in"> </span><b><span lang="en-in" style="font-size:10pt;line-height:115%;" xml:lang="en-in">3. Sales Capability Development</span></b></p><ul type="disc"> <li class="MsoNormal" style="text-align:justify;"><span lang="en-in" style="font-size:10pt;line-height:115%;" xml:lang="en-in">Conduct programs on: </span><p></p><ul type="circle"> <li class="MsoNormal" style="text-align:justify;"><span lang="en-in" style="font-size:10pt;line-height:115%;" xml:lang="en-in">Consultative Selling</span><p></p></li> <li class="MsoNormal" style="text-align:justify;"><span lang="en-in" style="font-size:10pt;line-height:115%;" xml:lang="en-in">Dealer & Distributor Management</span><p></p></li> <li class="MsoNormal" style="text-align:justify;"><span lang="en-in" style="font-size:10pt;line-height:115%;" xml:lang="en-in">Key Account Management</span><p></p></li> <li class="MsoNormal" style="text-align:justify;"><span lang="en-in" style="font-size:10pt;line-height:115%;" xml:lang="en-in">Project Sales Excellence</span><p></p></li> <li class="MsoNormal" style="text-align:justify;"><span lang="en-in" style="font-size:10pt;line-height:115%;" xml:lang="en-in">Negotiation Skills</span><p></p></li> <li class="MsoNormal" style="text-align:justify;"><span lang="en-in" style="font-size:10pt;line-height:115%;" xml:lang="en-in">Customer Relationship Management</span><p></p></li> <li class="MsoNormal" style="text-align:justify;"><span lang="en-in" style="font-size:10pt;line-height:115%;" xml:lang="en-in">Territory Management</span><p></p></li> </ul></li> <li class="MsoNormal" style="text-align:justify;"><span lang="en-in" style="font-size:10pt;line-height:115%;" xml:lang="en-in">Support regional business teams in achieving sales productivity goals.</span><p></p></li> </ul><p class="MsoNormal" style="text-align:justify;"><span lang="en-in" style="font-size:10pt;line-height:115%;" xml:lang="en-in"> </span><b><span lang="en-in" style="font-size:10pt;line-height:115%;" xml:lang="en-in">4. Training Need Identification (TNI)</span></b></p><ul type="disc"> <li class="MsoNormal" style="text-align:justify;"><span lang="en-in" style="font-size:10pt;line-height:115%;" xml:lang="en-in">Partner with Regional Sales Heads, Functional Heads, and HR Business Partners to identify capability gaps.</span><p></p></li> <li class="MsoNormal" style="text-align:justify;"><span lang="en-in" style="font-size:10pt;line-height:115%;" xml:lang="en-in">Conduct skill-gap assessments and competency mapping exercises.</span><p></p></li> <li class="MsoNormal" style="text-align:justify;"><span lang="en-in" style="font-size:10pt;line-height:115%;" xml:lang="en-in">Prepare annual and quarterly training plans aligned with business objectives.</span><p></p></li> </ul><p class="MsoNormal" style="text-align:justify;"><span lang="en-in" style="font-size:10pt;line-height:115%;" xml:lang="en-in"> </span><b><span lang="en-in" style="font-size:10pt;line-height:115%;" xml:lang="en-in">5. Learning Administration & Coordination</span></b></p><ul type="disc"> <li class="MsoNormal" style="text-align:justify;"><span lang="en-in" style="font-size:10pt;line-height:115%;" xml:lang="en-in">Execute training calendar for the assigned zone.</span><p></p></li> <li class="MsoNormal" style="text-align:justify;"><span lang="en-in" style="font-size:10pt;line-height:115%;" xml:lang="en-in">Coordinate logistics, venues, participant nominations, and training materials.</span><p></p></li> <li class="MsoNormal" style="text-align:justify;"><span lang="en-in" style="font-size:10pt;line-height:115%;" xml:lang="en-in">Maintain training databases, attendance records, and certification status.</span><p></p></li> <li class="MsoNormal" style="text-align:justify;"><span lang="en-in" style="font-size:10pt;line-height:115%;" xml:lang="en-in">Ensure optimum utilization of training budgets.</span><p></p></li> </ul><p class="MsoNormal" style="text-align:justify;"><span lang="en-in" style="font-size:10pt;line-height:115%;" xml:lang="en-in"> </span></p><p class="MsoNormal" style="text-align:justify;"><b><span lang="en-in" style="font-size:10pt;line-height:115%;" xml:lang="en-in">6. Training Effectiveness & Impact Measurement</span></b></p><p><b></b></p><b></b><ul type="disc"> <li class="MsoNormal" style="text-align:justify;"><span lang="en-in" style="font-size:10pt;line-height:115%;" xml:lang="en-in">Conduct pre- and post-training assessments.</span><p></p></li> <li class="MsoNormal" style="text-align:justify;"><span lang="en-in" style="font-size:10pt;line-height:115%;" xml:lang="en-in">Measure training effectiveness using the Kirkpatrick Model.</span><p></p></li> <li class="MsoNormal" style="text-align:justify;"><span lang="en-in" style="font-size:10pt;line-height:115%;" xml:lang="en-in">Track behavioural change and business impact after training programs.</span><p></p></li> <li class="MsoNormal" style="text-align:justify;"><span lang="en-in" style="font-size:10pt;line-height:115%;" xml:lang="en-in">Share monthly training dashboards and analytics with management.</span><p></p></li> </ul><p class="MsoNormal" style="text-align:justify;"><span lang="en-in" style="font-size:10pt;line-height:115%;" xml:lang="en-in"> </span></p><p class="MsoNormal" style="text-align:justify;"><b><span lang="en-in" style="font-size:10pt;line-height:115%;" xml:lang="en-in">7. Digital Learning Initiatives</span></b></p><p><b></b></p><b></b><ul type="disc"> <li class="MsoNormal" style="text-align:justify;"><span lang="en-in" style="font-size:10pt;line-height:115%;" xml:lang="en-in">Promote usage of LMS and digital learning platforms.</span><p></p></li> <li class="MsoNormal" style="text-align:justify;"><span lang="en-in" style="font-size:10pt;line-height:115%;" xml:lang="en-in">Support development of e-learning modules, webinars, and micro-learning content.</span><p></p></li> <li class="MsoNormal" style="text-align:justify;"><span lang="en-in" style="font-size:10pt;line-height:115%;" xml:lang="en-in">Drive learning campaigns and certification programs.</span><p></p></li> </ul><p class="MsoNormal" style="text-align:justify;"><span lang="en-in" style="font-size:10pt;line-height:115%;" xml:lang="en-in"> </span></p><p class="MsoNormal" style="text-align:justify;"><b><span lang="en-in" style="font-size:10pt;line-height:115%;" xml:lang="en-in">8. Stakeholder Management</span></b></p><p><b></b></p><b></b><ul type="disc"> <li class="MsoNormal" style="text-align:justify;"><span lang="en-in" style="font-size:10pt;line-height:115%;" xml:lang="en-in">Work closely with: </span><p></p><ul type="circle"> <li class="MsoNormal" style="text-align:justify;"><span lang="en-in" style="font-size:10pt;line-height:115%;" xml:lang="en-in">Regional Business Heads</span><p></p></li> <li class="MsoNormal" style="text-align:justify;"><span lang="en-in" style="font-size:10pt;line-height:115%;" xml:lang="en-in">Sales Managers</span><p></p></li> <li class="MsoNormal" style="text-align:justify;"><span lang="en-in" style="font-size:10pt;line-height:115%;" xml:lang="en-in">Project Teams</span><p></p></li> <li class="MsoNormal" style="text-align:justify;"><span lang="en-in" style="font-size:10pt;line-height:115%;" xml:lang="en-in">Plant Teams</span><p></p></li> <li class="MsoNormal" style="text-align:justify;"><span lang="en-in" style="font-size:10pt;line-height:115%;" xml:lang="en-in">HR Business Partners</span><p></p></li> <li class="MsoNormal" style="text-align:justify;"><span lang="en-in" style="font-size:10pt;line-height:115%;" xml:lang="en-in">External Training Partners</span><p></p></li> </ul></li> <li class="MsoNormal" style="text-align:justify;"><span lang="en-in" style="font-size:10pt;line-height:115%;" xml:lang="en-in">Build strong relationships with internal and external learning stakeholders.</span></li></ul><p class="MsoNormal" style="text-align:justify;"><b><span lang="en-in" style="font-size:10pt;line-height:115%;color:#C00000;" xml:lang="en-in">Educational Qualification</span></b></p><p><b></b></p><b></b><p class="MsoNormal" style="text-align:justify;"><b><span lang="en-in" style="font-size:10pt;line-height:115%;" xml:lang="en-in"> </span></b><b><span lang="en-in" style="font-size:10pt;line-height:115%;" xml:lang="en-in">Essential</span></b></p><ul type="disc"> <li class="MsoNormal" style="text-align:justify;"><span lang="en-in" style="font-size:10pt;line-height:115%;" xml:lang="en-in">MBA (HR / Marketing) / PGDM</span><p></p></li> <li class="MsoNormal" style="text-align:justify;"><span lang="en-in" style="font-size:10pt;line-height:115%;" xml:lang="en-in">Graduate in Engineering, Commerce, Science, or Management</span><p></p></li> </ul><p class="MsoNormal" style="text-align:justify;"><b><span lang="en-in" style="font-size:10pt;line-height:115%;" xml:lang="en-in">Preferred</span></b></p><p><b></b></p><b></b><ul type="disc"> <li class="MsoNormal" style="text-align:justify;"><span lang="en-in" style="font-size:10pt;line-height:115%;" xml:lang="en-in">Certifications in Learning & Development, Facilitation, Coaching, or Instructional Design.</span><p></p></li> </ul><p class="MsoNormal" style="text-align:justify;"><span lang="en-in" style="font-size:10pt;line-height:115%;" xml:lang="en-in"> </span><b><span lang="en-in" style="font-size:10pt;line-height:115%;color:#C00000;" xml:lang="en-in">Experience</span></b></p><p class="MsoNormal" style="text-align:justify;"><b><span lang="en-in" style="font-size:10pt;line-height:115%;" xml:lang="en-in"> </span></b><span style="font-size:10pt;">10-15 years of experience in corporate training, sales capability building, or technical training.</span></p><p class="MsoNormal" style="margin-left:0.5in;text-align:justify;"><span lang="en-in" style="font-size:10pt;line-height:115%;" xml:lang="en-in"> </span></p><p class="MsoNormal" style="text-align:justify;"><b><span lang="en-in" style="font-size:10pt;line-height:115%;color:#C00000;" xml:lang="en-in">Preferred Industry Experience</span></b></p><p><b></b></p><b></b><ul type="disc"> <li class="MsoNormal" style="text-align:justify;"><span lang="en-in" style="font-size:10pt;line-height:115%;" xml:lang="en-in">Building Materials</span><p></p></li> <li class="MsoNormal" style="text-align:justify;"><span lang="en-in" style="font-size:10pt;line-height:115%;" xml:lang="en-in">Pipes & Fittings</span><p></p></li> <li class="MsoNormal" style="text-align:justify;"><span lang="en-in" style="font-size:10pt;line-height:115%;" xml:lang="en-in">Construction Materials</span><p></p></li> <li class="MsoNormal" style="text-align:justify;"><span lang="en-in" style="font-size:10pt;line-height:115%;" xml:lang="en-in">FMCG/FMCD</span><p></p></li> <li class="MsoNormal" style="text-align:justify;"><span lang="en-in" style="font-size:10pt;line-height:115%;" xml:lang="en-in">Industrial Products</span><p></p></li> <li class="MsoNormal" style="text-align:justify;"><span lang="en-in" style="font-size:10pt;line-height:115%;" xml:lang="en-in">B2B Sales Organizations</span><p></p></li> </ul><p class="MsoNormal" style="text-align:justify;"><span lang="en-in" style="font-size:10pt;line-height:115%;" xml:lang="en-in"> </span></p><p class="MsoNormal" style="text-align:justify;"><b><span lang="en-in" style="font-size:10pt;line-height:115%;color:#C00000;" xml:lang="en-in">Key Competencies</span></b></p><p><b></b></p><b></b><p class="MsoNormal" style="text-align:justify;"><b><span lang="en-in" style="font-size:10pt;line-height:115%;color:#C00000;" xml:lang="en-in">Functional Competencies</span></b></p><p><b></b></p><b></b><ul type="disc"> <li class="MsoNormal" style="text-align:justify;"><span lang="en-in" style="font-size:10pt;line-height:115%;" xml:lang="en-in">Training Facilitation</span><p></p></li> <li class="MsoNormal" style="text-align:justify;"><span lang="en-in" style="font-size:10pt;line-height:115%;" xml:lang="en-in">Presentation Skills</span><p></p></li> <li class="MsoNormal" style="text-align:justify;"><span lang="en-in" style="font-size:10pt;line-height:115%;" xml:lang="en-in">Adult Learning Methodologies</span><p></p></li> <li class="MsoNormal" style="text-align:justify;"><span lang="en-in" style="font-size:10pt;line-height:115%;" xml:lang="en-in">Technical Product Knowledge</span><p></p></li> <li class="MsoNormal" style="text-align:justify;"><span lang="en-in" style="font-size:10pt;line-height:115%;" xml:lang="en-in">Sales Training</span><p></p></li> <li class="MsoNormal" style="text-align:justify;"><span lang="en-in" style="font-size:10pt;line-height:115%;" xml:lang="en-in">Learning Analytics</span><p></p></li> <li class="MsoNormal" style="text-align:justify;"><span lang="en-in" style="font-size:10pt;line-height:115%;" xml:lang="en-in">Stakeholder Management</span><p></p></li> </ul><p class="MsoNormal" style="margin-left:0.5in;text-align:justify;"><span lang="en-in" style="font-size:10pt;line-height:115%;" xml:lang="en-in"> </span></p><p class="MsoNormal" style="text-align:justify;"><b><span lang="en-in" style="font-size:10pt;line-height:115%;color:#C00000;" xml:lang="en-in">Behavioural Competencies</span></b></p><p><b></b></p><b></b><ul type="disc"> <li class="MsoNormal" style="text-align:justify;"><span lang="en-in" style="font-size:10pt;line-height:115%;" xml:lang="en-in">Communication Skills</span><p></p></li> <li class="MsoNormal" style="text-align:justify;"><span lang="en-in" style="font-size:10pt;line-height:115%;" xml:lang="en-in">Influencing Ability</span><p></p></li> <li class="MsoNormal" style="text-align:justify;"><span lang="en-in" style="font-size:10pt;line-height:115%;" xml:lang="en-in">Relationship Building</span><p></p></li> <li class="MsoNormal" style="text-align:justify;"><span lang="en-in" style="font-size:10pt;line-height:115%;" xml:lang="en-in">Coaching & Mentoring</span><p></p></li> <li class="MsoNormal" style="text-align:justify;"><span lang="en-in" style="font-size:10pt;line-height:115%;" xml:lang="en-in">Planning & Organizing</span><p></p></li> <li class="MsoNormal" style="text-align:justify;"><span lang="en-in" style="font-size:10pt;line-height:115%;" xml:lang="en-in">Collaboration</span><p></p></li> <li class="MsoNormal" style="text-align:justify;"><span lang="en-in" style="font-size:10pt;line-height:115%;" xml:lang="en-in">Result Orientation</span><p></p></li> </ul><p class="MsoNormal" style="text-align:justify;"><span lang="en-in" style="font-size:10pt;line-height:115%;" xml:lang="en-in"> </span></p><p class="MsoNormal" style="text-align:justify;"><b><span lang="en-in" style="font-size:10pt;line-height:115%;color:#C00000;" xml:lang="en-in">Travel Requirements</span></b></p><p><b></b></p><b></b><ul type="disc"> <li class="MsoNormal" style="text-align:justify;"><span lang="en-in" style="font-size:10pt;line-height:115%;" xml:lang="en-in">Extensive travel within assigned zone (50-70%).</span><p></p></li> <li class="MsoNormal" style="text-align:justify;"><span lang="en-in" style="font-size:10pt;line-height:115%;" xml:lang="en-in">Frequent visits to branches, distributors, project sites, training centres, and channel partner locations.</span><p></p></li> </ul><p class="MsoNormal" style="text-align:justify;"><span lang="en-in" style="font-size:10pt;line-height:115%;" xml:lang="en-in"> </span></p><p class="MsoNormal" style="text-align:justify;"><b><span lang="en-in" style="font-size:10pt;line-height:115%;color:#C00000;" xml:lang="en-in">Zone Allocation</span></b></p><p><b></b></p><b></b><p class="MsoNormal" style="text-align:justify;"><b><span lang="en-in" style="font-size:10pt;line-height:115%;" xml:lang="en-in">North Zone</span></b></p><p><b></b></p><b></b><p class="MsoNormal" style="text-align:justify;"><span lang="en-in" style="font-size:10pt;line-height:115%;" xml:lang="en-in">States: Delhi NCR, Punjab, Haryana, Rajasthan, Uttar Pradesh, Uttarakhand, Himachal Pradesh, Jammu & Kashmir</span></p><p></p><p class="MsoNormal" style="text-align:justify;"><span style="font-size:10pt;"> </span></p><p class="MsoNormal" style="text-align:justify;"><b><span lang="en-in" style="font-size:10pt;line-height:115%;color:#C00000;" xml:lang="en-in">Success Profile</span></b></p><p><b></b></p><b></b><p class="MsoNormal" style="text-align:justify;"><span lang="en-in" style="font-size:10pt;line-height:115%;" xml:lang="en-in">The ideal Training Facilitator should be a dynamic trainer capable of engaging frontline sales teams, channel partners, plumbers, project stakeholders, and employees while driving measurable capability improvement aligned to the growth objectives of Supreme Industries' Piping Division.</span></p><p></p><p> </p><p class="MsoNormal" style="text-align:justify;"><span lang="en-in" style="font-size:10pt;line-height:115%;" xml:lang="en-in"> </span></p>