Senior Manager, Internal Communication, Culture, and Engagement

Purpose of the job

Promote employee engagement and wellbeing throughout the employee lifecycle and reinforce employees' connection to Orange brand by building a culture they feel proud to belong to.

Plan and execute activities of Orange Egypt's Internal Communication, Employer Brand, Culture, Employee Engagement, and Employee Experience sub-functions.

Duties and responsibilities

• Lead culture programs guided by the company's purpose, values, and mission statement.
• Partner with leadership to address cultural focus areas and embed in daily practices.
• Activate culture communities to ensure a bottom-up approach to shaping culture and engagement.
• Design and implement innovative engagement initiatives that bring new experiences aligned with the company brand.
• Manage the annual engagement and wellbeing calendar of activities and oversee budget planning.
• Lead and support employee journey mapping across the life cycle to identify challenges, enhance engagement, and improve wellbeing.
• Drive initiatives and projects that enhance the end-to-end employee journey, from hire to retirement.
• Support business units with employee experience diagnostics (e.g., surveys, pulse checks, focus groups).
• Deploy innovative employee experience products, programs, and solutions that increase retention and foster advocacy.
• Build the case for employee experience with people managers, enabling them to understand and support key initiatives.
• Develop and implement creative communication strategies to promote culture, employee experience, and engagement initiatives.
• Promote the employer brand on social media channels and craft compelling narratives and share stories internally and externally.
• Lead and manage the annual survey and other feedback mechanisms to measure engagement, evaluate program impact, and recommend continuous improvement.
• Analyze data and provide actionable insights for business leaders and HR.
• Benchmark best practices in employee experience, culture, and wellbeing through external partnerships and research.
• Manage Employee Experience, Culture, and Engagement team members.
• Manage relationships with agencies and third-party partners to deliver impactful programs.

Job specification

Education
Bachelor's Degree in New Media, Journalism and Mass Communication, Business Administration, or related fields of study where the main language of tutoring was English.

Experience
Minimum of 10 years experience in a similar field.

Skills and abilities

• Solid writing skills (English & Arabic) and storytelling.
• Articulate communicator with proven ability to turn complex concepts into simple language and ideas.
• Sharp eye for detail, good knowledge of all MS Office applications and other tools (e.g., survey platforms, analytics tools, design tools, communication channels).
• Resourceful, self-motivated.
• Very creative with out-of-the-box thinking.
• Dynamic and energetic personality, can work with different people comfortably.
• Able to inspire others with innovative means.
• Excellent planning skills and ability to manage cross-functional initiatives that require high coordination and project management skills.
• Awareness of the latest trends in the communications field and knowledge of the Egyptian culture/audience, with a strong ability to adapt global best practices to the Egyptian corporate culture.
• Design and photography skills are a plus.

At Orange, only your skills matter.

Regardless of your age, gender, background, origin, religion, sexual orientation, disability, neurodiversity, or appearance, we actively encourage diversity within our teams, as it is a collective strength and a driver of innovation.

Orange is a disability-inclusive employer: please feel free to let us know about any specific needs you may have.