Senior Manager - Investment Solutions

Position \: Senior Manager - Investment Solutions
Department \: Investment Solutions
Reports to \: Head of Investment Solutions
Closing Date \: 29 October 2026

About the Role\:

The Senior Manager – Investment Solutions is responsible for leading and coordinating the delivery of investment-related solutions across Security Services (including custody), the Execution Desk, External Asset Manager (EAM) relationships and Structured Products.

The role ensures that clients and relationship teams receive efficient, compliant and commercially relevant access to execution, custody, external managers and structured investment solutions, while maintaining robust governance, risk controls and service standards.

The role also involves\:

• Define and implement the operating model, service proposition and governance framework for custody/security services, execution, EAMs and structured products.
• Translate the Investment Solutions strategy into measurable priorities and service standards.
• Provide senior advisory support to relationship managers and investment professionals.
• Lead execution across relevant asset classes and venues, ensuring best execution and effective order handling.
• Monitor routing, execution quality, market access, brokers, allocations and exceptions.
• Ensure segregation of duties and coordination with operations, risk and compliance.
• Own EAM onboarding, agreements, mandates, access, reporting and relationship reviews.
• Coordinate investment, operational, legal, compliance and risk assessments.
• Monitor mandate adherence, fees, conflicts, client experience and remediation.
• Lead sourcing, assessment, selection and lifecycle management in line with suitability and risk appetite.
• Coordinate issuer due diligence, term sheets, pricing, approvals, booking, monitoring and redemption.
• Ensure transparent communication of costs, risks, liquidity and issuer exposure.
• Embed suitability, best execution, market conduct, conflicts, AML/CFT, sanctions, product governance and record keeping.
• Maintain risk registers, procedures and evidence for reviews.
• Escalate breaches, incidents and complaints promptly and support remediation.
• Partner with private banking, investment management, legal, compliance, operations, finance and technology.
• Develop provider, broker, custodian, issuer and EAM relationships.
• Identify opportunities to improve client penetration, revenue and efficiency without compromising conduct.
• Maintain clear responsibilities, procedures, business continuity and handovers.
• Coach colleagues and act as a subject-matter expert.
• Drive automation, data quality, MI and continuous improvement.