Senior Manager IT

• Lead company-wide IT strategy and drive digital transformation (DX) initiatives
  
• Partner with senior leadership and business units to solve business challenges through technology
  
• Modernize legacy systems and optimize infrastructure (network, cloud, security)
  
• Oversee implementation and improvement of core systems (ERP, CRM)
  
• Explore and leverage AI to enhance customer and patient engagement
  
• Manage IT projects end-to-end (planning, execution, budget, stakeholders)
  
• Strengthen information security and ensure stable IT operations
  
• Lead and develop the IT team to maximize performance and capability
  

Why this role?

• High-impact, strategic position with strong visibility to leadership
  
• Opportunity to shape the IT roadmap and drive real business transformation
  
• Growing organization investing in technology and innovation
  

Requirements

Must-Have:

• 5+ years of experience in an IT function
  
• Hands-on experience with internal IT infrastructure (network, servers, etc.)
  
• Experience implementing and managing core systems (e.g., ERP) and data governance
  
• Experience in cloud-based system development and operations
  
• Proven track record in planning and managing IT projects
  
• Experience supporting multi-channel customer engagement initiatives
  

Nice to Have:

• Experience leading or managing an IT team
  
• Relevant certifications (e.g., PMP, ITIL)
  
• Experience building or leveraging data/analytics infrastructure
  
• Exposure to improving help desk operations and efficiency
  
• Experience in IT asset management
  
• Vendor management and contract negotiation experience
  
• Strong interest in staying up to date with new technologies and trends