Senior Manager, IT Service Delivery and Expert Enablement

Job Description The Manager / Senior Manager, Global IT Service Delivery & Expert Enablement is responsible for leading a global IT Tier 2 support organization and ensuring the delivery of exceptional technology services to experts, consultants, and business professionals worldwide. Ensuring consistent, high-quality support for endpoint devices, office technologies, and in-person user needs. This role serves as a critical bridge between end-user (aka Expert) technology support, infrastructure o…