Senior Manager, Nutrition Prescription Initiatives

About Capital Area Food Bank:

Capital Area Food Bank works to address hunger today and create brighter futures tomorrow for more than a million people across the region experiencing food insecurity. As the anchor in the area’s hunger relief infrastructure, the food bank provided more than 60 million meals to people in need last year by supplying food to hundreds of nonprofit organizations as well as directly to the community. Creating long-term solutions to food security requires more than just food: it includes addressing the root causes of food insecurity by partnering with organizations that provide critical services like job training programs, health care, and education. Learn more at Capital Area Food Bank.

About the Role

This role is funded through the Maryland Department of Health, Population Health Improvement Fund (PHIF). The Produce Prescription (PHIF-Rx) initiative supports the integration of Food Is Medicine interventions into healthcare and community settings. The program provides fresh produce and related nutrition services to individuals experiencing food insecurity and managing diet-related health conditions, while advancing partnerships, evaluation, and sustainable reimbursement pathways for Produce Prescription programs across Maryland. The Senior Manager of Nutrition Prescription Initiatives leads Capital Area Food Bank’s nutrition prescription initiatives, including Produce Rx, medically supportive nutrition programs, and home-delivered produce services in two counties of MD. This role oversees program delivery, staff, partnerships, budgets, evaluation and grant requirements. Working across health care, community and internal teams, the Senior Manager improves access to healthy food for people experiencing food insecurity and diet-related chronic disease.

Essential Functions:

Program Leadership & Strategy

• Lead the planning, implementation, and growth of Produce Rx [and other nutrition prescription] initiatives.
• Set annual goals, performance measures, and operational plans; use results and emerging Food is Medicine practices to improve programs.
• Develop standard procedures for enrollment, food distribution, home delivery, and outcomes tracking
• Support strategies for sustainable funding, reimbursement, and payer partnerships.

Partnership Development

• Build and manage partnerships with hospitals, Federally Qualified Health Centers, satellite sites, and community partners.
• Coordinate referral and enrollment processes with clinical partners and set expectations for partner site performance.
• Lead the Produce Rx Coalition and represent CAFB in relevant coalitions, advisory groups, and stakeholder meetings.

Program Management & Staff Supervision

• Supervise program staff and contractors; set performance goals and support professional development.
• Coordinate with Operations, Food Resources, Volunteer, Finance, Data and Development teams to deliver programs accurately and efficiently.
• Train healthcare partner staff on program requirements and oversee implementation of partners as needed.

Compliance

• Maintain required agreements, contracts, documentation, and grant records.
• Ensure compliance with applicable data privacy and security requirements.
• Monitor food handling and distribution processes to maintain integrity of program offerings.

Evaluation & Analysis

• Lead program evaluation, including survey design and measures of participant experience, health behaviors, clinical outcomes, and costs, as appropriate to each program.
• Analyze qualitative and quantitative findings and develop dashboards, reports, and presentations for stakeholders.
• Use evidence and participant feedback to recommend program improvements.

Financial & Grant Management

• Develop and manage program and grants budgets.
• Review expenditures, contracts, vendor invoices, and monthly billing in partnership with Finance.
• Meet grant requirements and reporting deadlines and identify opportunities to improve cost efficiency.

Equity & Participant Experience

• Ensure programs are designed and implemented using participant-centered and equity-focused practices.
• Improve participant experience throughout enrollment, education, delivery, and transition processes.
• Promote culturally appropriate nutrition resources and services.

Communication & Customer Service

• Develop clear communications and presentations for clinical partners, participants, and other stakeholders.
• Oversee participant and partner feedback processes, including complaints and follow-up.
• Develop communication protocols for reminders, nutrition education, and surveys, including text messaging where used.

Miscellaneous

• Performs other related duties as assigned.