Senior Manager of Information Security

• We’re looking for a Senior Manager of Information Security to lead and mature our security program at a critical inflection point
• We’ve already achieved ISO 27001 and SOC 2 Type 1 certifications — the foundation is in place
• Now we need a hands-on leader who can turn that foundation into a durable, well-run program: formalizing policies and procedures, building a high-functioning security team, and protecting our infrastructure, networks, cloud environments, and applications — all without slowing down the engineers and developers who build our products
• This is not a “policy for policy’s sake” role
• You’ll be the person who makes security a natural part of how we build software, not an obstacle to it
• Own and mature the information security program, ensuring full alignment with ISO 27001 and SOC 2 requirements, including the transition to SOC 2 Type 2
• Author, formalize, and maintain the policies, standards, and procedures required to close any remaining gaps and sustain certification readiness (risk management, access control, incident response, vendor/third-party risk, change management, business continuity, etc.)
• Run the internal control environment: risk assessments, control testing, audit evidence collection, and remediation tracking
• Manage relationships with external auditors, pen testers, and compliance partners
• Own the security of infrastructure, networks, cloud environments (AWS/GCP), and applications end to end
• Set the strategy and roadmap for identity and access management, network and cloud security architecture, endpoint protection, vulnerability management, logging/monitoring, and incident response
• Establish and continuously improve secure SDLC practices — threat modeling, secure code review, dependency and supply-chain security, CI/CD pipeline security
• Own incident response: build the plan, run tabletop exercises, and lead the response when needed
• Lead, coach, and develop security team — establishing clear roles, workflows, and a sense of ownership
• Build a team culture rooted in partnership rather than gatekeeping: security as an enabler engineers want to work with, not a blocker they route around
• Define how the team engages with Engineering and Product (embedded reviews, self-service tooling, clear SLAs) to minimize friction and rework
• Act as the primary security voice to Engineering, Product, IT, Legal, and executive leadership
• Translate security risk into business terms for leadership and the board; make pragmatic, risk-based decisions rather than defaulting to “no.”
• Support sales and customer trust efforts (security questionnaires, customer audits, trust center) as a well-run program becomes a competitive advantage
• How We’ll Measure Success (First 3–6 Months):
• Policies and procedures are fully documented, approved, and operational — not just written for the audit
• The team has clear ownership areas, workflows, and is executing proactively rather than reactively
• SOC 2 Type 2 audit (or next relevant milestone) is on track with minimal last-minute scrambling
• Engineering teams report that security review and tooling add minimal friction to their workflow (measurable via review turnaround time, exception requests, or a simple satisfaction pulse)
• A functioning incident response process exists and has been tested (tabletop or live)

Benefits

• Monthly data or phone allowance
• Allowance for home-office set up
• Retirement savings contributions
• Plume employee referral bonus program
• Lifetime Plume HomePass membership
• Public transportation reimbursement
• Employee discounts
• Employee assistance program
• Competitive and comprehensive health insurance coverage and extended benefits such as dental, vision, life, short/long-term disability insurance, and FSA/HSA (detailed coverage may vary by location)
• Patent submission support and incentive award program
• PlumeStrong - our corporate social responsibility program designed to apply our resources (time, brainpower, product, money) for good
• Online and in-person team-building events
• Generous vacation policy to ensure time to recharge (open paid time off or generous accrued paid time off based on location)
• Immigration support
• Health and wellness reimbursement and a Premium Strava membership
• Professional development opportunities
• Remote/flexible work arrangements
• Generous parental leave policy
• Holistic health platform through Walking on Earth

• Direct experience operating within (not just achieving) ISO 27001 and SOC 2 frameworks — you know what “audit-ready” looks like day to day, not just at renewal time
• Bachelor’s degree in Information Security, Computer Science, Computer Engineering or related field or equivalent work experience
• 6-8+ years in information security, with 3+ years in a leadership role owning a security program end-to-end
• Excellent communication skills — able to flex between a whiteboard session with engineers and a risk briefing with the board
• Experience managing external auditors, penetration testers, and compliance vendors
• Strong technical depth in cloud security (AWS/GCP), network security, and modern application security (SDLC, AppSec tooling, container/Kubernetes security a plus)
• A track record of leading security teams that engineers actually like working with — you understand that unenforced policy is theater, and that adoption comes from good tooling and clear communication, not mandates
• Experience building or rebuilding policies and procedures from the ground up in a scaling SaaS environment
• CISSP, CISM, or similar certification
• Experience implementing or operating under ISO 27701 (privacy extension to 27001) and the NIST Cybersecurity Framework (CSF)
• Experience in a company of similar size/stage (post-certification, scaling team)