Senior Manager, Operations (Manufacturing)

Position: Senior Manager, Operations

Location: Uxbridge, MA

Reporting To: Vice President, Operations

On Target Compensation: $125,000 - $136,000

(Base salary depends on skills, knowledge, education, location, and experience)

Job Summary: The Senior Manager, Operations provides hands-on leadership for Lenze Americas’ manufacturing and logistics operations. Reporting to the Vice President, Operations, this role is responsible for translating business priorities into effective daily execution across Safety, Quality, Delivery, Cost, Inventory, and People (SQDCIP), while building accountability, operational discipline, and a strong culture of continuous improvement.

Working closely with local and global stakeholders, this leader develops managers and teams, implements sustainable process improvements, and supports strategic initiatives that strengthen operational performance and business growth.

About you: You are an experienced operations leader who enjoys being hands-on, visible, and actively involved in the day-to-day business. You are comfortable moving between the production floor and leadership discussions, working closely with teams to understand challenges, remove barriers, and drive results across safety, quality, delivery, cost, inventory, and productivity.

You lead from the front and build credibility by staying connected to the work, asking thoughtful questions, and partnering with employees and leaders to solve problems. You use data, sound judgment, and Lean principles to set priorities, strengthen operational discipline, and turn business goals into practical actions that deliver measurable and sustainable improvements.

As a senior-level manager, you balance strategic thinking with a willingness to roll up your sleeves and support execution when needed. You develop capable leaders, hold teams accountable, and create an environment where people feel empowered to contribute ideas and improve how work gets done. Above all, you bring integrity, ownership, approachability, and a genuine commitment to operational excellence, customer satisfaction, and team success.

A day in the life:

Leadership & People Development

• Provide visible, hands-on leadership for Production and Logistics, coaching managers, staying connected to employees and daily operations, and removing barriers to performance
• Set clear expectations, review performance, and hold leaders and teams accountable for results while fostering a culture of safety, collaboration, continuous improvement, and high performance
• Build organizational capability through talent development, succession planning, workforce planning, and leadership development while modeling Lenze Leadership Principles

Operational Leadership

• Direct daily manufacturing and logistics operations to achieve safety, quality, delivery, cost, inventory, and productivity goals, maintaining a regular production-floor presence to identify issues and drive timely resolution
• Lead capacity and labor planning, operational readiness, and execution of customer commitments while driving Lean manufacturing and Lenze Production System initiatives into standard work
• Provide the Vice President, Operations with clear recommendations on priorities, risks, investments, and performance improvement opportunities

Logistics & Supply Chain

• Oversee warehousing, inventory management, material flow, shipping, and logistics execution, working directly with leaders to resolve service and flow constraints
• Improve inventory accuracy, working capital, on-time delivery, and logistics efficiency through disciplined processes and performance follow-up
• Ensure compliance with trade, import/export, transportation, and internal control requirements

Financial Management

• Manage operational budgets, forecasts, labor plans, and manufacturing costs, identifying variances and taking corrective action
• Lead productivity, cost reduction, and continuous improvement initiatives with measurable savings and sustainable results
• Develop capital investment recommendations and oversee approved projects to ensure they deliver expected operational and financial outcomes

Continuous Improvement & Performance Management

• Lead KPI reviews and daily management systems, using data and direct observation to prioritize actions and improve performance
• Facilitate structured problem solving and continuous improvement with managers, supervisors, and frontline teams
• Establish clear standard work, process discipline, and follow-up routines that sustain operational gains

Cross-Functional Leadership

• Partner with Engineering, Quality, Supply Chain, Sales, Finance, and Customer Service to resolve operational issues and achieve business objectives
• Lead operational readiness for new products, customer requirements, strategic projects, and growth initiatives
• Collaborate with local and global stakeholders to align processes, share best practices, manage risk, and support digital manufacturing and transformation programs

Safety, Quality & Compliance

• Champion a safety-first culture through visible leadership, regular floor engagement, and prompt follow-up on hazards and corrective actions
• Ensure compliance with EHS, quality, regulatory, and customer requirements while driving improvement in safety and quality performance
• Support ISO standards, audit readiness, sustainability initiatives, and business continuity planning