Senior Manager, Partnerships & Accounts

The Senior Manager, Partnerships & Accounts is responsible for driving strategic partnerships, sponsorships and key account management to support NS Square's commercial growth and long-term sustainability. The role develops and manages relationships with corporate partners, government agencies and strategic stakeholders, while delivering sustainable revenue through partnership acquisition, account growth and commercial collaborations.

Strategic Partnerships & Sponsorship Development

Develop and execute partnership strategies to strengthen NS Square's commercial ecosystem and brand value

· Identify, cultivate and secure strategic partnerships aligned with NS Square's objectives.

· Develop sponsorship frame works, proposals and value packages.

· Lead commercial negotiations and contract execution.

· Work with Marketing &Communications to activate partnership benefits.

· Maintain strong relationships with strategic partners and stakeholders.

Key Account Management

Manage strategic client relationships to maximise retention, satisfaction and revenue growth

· Develop account management plans for key clients.

· Drive renewals, upselling and cross-selling opportunities.

· Serve as the primary contact for assigned strategic accounts.

· Ensure service excellence and timely resolution of client issues.

· Conduct regular business reviews with clients.

Business Development & Revenue Growth

Drive sustainable commercial revenue through proactive sales and pipeline management

· Build and manage a robust sales pipeline.

· Achieve assigned partnership and revenue targets.

· Identify new market opportunities and commercial products.

· Prepare sales forecasts and management reports.

· Maintain CRM records and sales documentation.

Cross-functional Collaboration

Work across departments to deliver integrated commercial solutions

· Coordinate with Programming, Venue Operations, Leasing and Marketing teams.

· Support partnership activations and event delivery.

· Ensure contractual obligations are fulfilled by all stakeholders.

· Share market insights to improve commercial offerings.

Skills Sets Requirements:

· Strong experience in partnerships, sponsorship, business development or key account management.

· Excellent negotiation,communication and stakeholder management skills.

· Commercially driven with proven revenue generation experience.

· Ability to work effectively across government, community and private sector stakeholders.

· Strong analytical, presentation and relationship management capabilities.

Critical Skills Sets for the Immediate Term:

· Build and establish a strategic partnerships and account management pipeline ahead of NS Square's opening.

· Develop partnership frameworks,sponsorship packages and account management processes.

· Support the establishment of CRM, reporting and sales governance.

· Work collaboratively with the broader Business & Marketing team to secure anchor partners and long-term commercial relationships.