Senior Manager, Performance and Insights

Now, about this opportunity…

The Performance & Insights team helps Judo make smarter decisions, improve lending performance and create better experiences for our bankers and customers.

You’ll combine data, commercial thinking and curiosity to uncover what’s happening across the lending business, why it matters and what we should do next. Turning insights into action, you’ll also help lead key lending and customer experience initiatives.

Success isn’t measured by the number of reports you produce. It’s measured by the impact you create through better decisions, stronger business outcomes and better experiences.

If that excites you, this just might be your dream job:

• Turn data into decisions by identifying key business questions, analysing performance and delivering actionable insights that guide decisions across Judo.
• Get under the surface of performance, using deep dives to understand the why behind the numbers and identify opportunities to improve lending, banker and customer outcomes.
• Lead work from idea to outcome, bringing together stakeholders, data and different perspectives to deliver practical, meaningful results.
• Solve new and ambiguous problems, turning loosely defined business questions into clear analysis, recommendations and actions.
• Make complex things simple by translating data and analysis into compelling stories and insights stakeholders can readily understand and use.
• Challenge traditional thinking with curiosity and fresh perspectives, while working across analysis, business performance and strategic initiatives as priorities evolve.

You’ll likely bring:

• Strong analytical and problem solving skills, with the ability to structure ambiguous questions and turn data into meaningful insights and practical recommendations.
• Practical experience working with data using tools such as Excel and Power BI, with a basic knowledge of SQL or a willingness to develop it further.
• Strong communication skills, with the ability to simplify and visualise complex insights for different audiences.
• Experience leading projects, workstreams or pieces of analysis, working across teams and bringing stakeholders along the journey.
• An intellectually curious and commercially minded approach, with a natural tendency to ask why, test assumptions and connect data to customer outcomes and business performance.
• Comfortable working autonomously in a fast moving environment, adapting as priorities change and knowing when to seek input or support.

We’re less interested in finding someone who ticks every box and more interested in someone with the analytical foundations, curiosity and drive to learn quickly and make an impact.

Why you’ll love working at Judo:

• Two Weeks of Additional Leave Every Year
• Paid Volunteer Leave
• Our signature Judo induction experience
• Big Life Event Leave
• Holistic Health & Wellbeing Offerings designed to support your best life, including access to GPs, nutritionists, coaches and psychologists via our partner, CU Health
• Working from Home Setup Allowance
• Flare Benefits & Discounts - access to a wide range of everyday savings and perks
• Freedom to work flexibly with flexible work options including hybrid working
• Equal access to Company Paid Parental Leave – up to 20 weeks
• Education Assistance

Judo is proud to be an inclusive workplace where everyone is valued and can feel that they belong. We welcome applications from people of all backgrounds, experiences and identities.

Please no agencies! We maintain a preferred panel, and kindly request no unsolicited contact. We do not hold any responsibility for dispute over candidate ownership if you have not been engaged directly.

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