Senior Manager, Solidarity & NGO Partnerships F/M/X

This is where your greatest challenge awaits:

As part of the Social Care & Impact team within the Group Sustainability Division, the Senior Manager, Solidarity & NGO Partnerships plays a key role in making Accor’s hospitality a force for social inclusion and support for vulnerable communities.

Reporting directly to the VP Solidarity, you will contribute to the development, deployment and monitoring of Accor’s solidarity initiatives worldwide. Working closely with Group Sustainability teams, Regions, Brands and NGO partners, you will help deliver meaningful and measurable social impact across diverse geographies and cultures.

Your mission:

As Senior Manager, Solidarity & NGO Partnerships, you will contribute to implementing Accor’s solidarity strategy and maximizing the impact of the Group’s social initiatives.

Your key responsibilities will include:

• Partnering with the Solidarity Director to develop and deploy solidarity programs across the Group.
• Identifying, selecting and managing NGO-led projects across relevant regions and brands.
• Ensuring governance and selection processes are consistently applied across all solidarity vehicles, including All Heartist Fund, Accor Heartist Solidarity and Accor SA.
• Providing philanthropic expertise and guidance to regional and brand teams developing solidarity initiatives.
• Contributing to the development and diversification of funding mechanisms supporting solidarity projects.
• Building and maintaining strategic relationships with NGOs, peer organizations, public institutions and industry stakeholders.
• Representing Accor in relevant forums, working groups and advocacy initiatives related to solidarity topics.
• Defining, monitoring and steering social impact KPIs in collaboration with NGO partners and internal stakeholders.
• Ensuring robust reporting aligned with disclosure requirements and contributing to CSRD-related reporting.
• Monitoring market trends, peer positioning and emerging developments within the NGO and social impact ecosystem to support strategic decision-making.

And you?

You bring at least 5 years of experience in social impact, philanthropy, sustainability or related fields. You have successfully designed and implemented international programs and developed strong partnerships with NGOs and other impact-driven organizations.

Soft Skills

• Strong stakeholder management and relationship-building capabilities
• Excellent communication and influencing skills
• Hands-on, pragmatic and solution-oriented mindset
• Ability to thrive in multicultural and international environments
• Strong analytical and problem-solving skills
• Collaborative approach and ability to work across functions and geographies

Hard Skills

• End-to-end project management of international initiatives
• Strong understanding of NGO ecosystems and partnership models
• Knowledge of solidarity, social impact and sustainability frameworks
• Strategic partnership development and management
• KPI definition, monitoring and impact measurement
• Understanding of ESG disclosure requirements and CSRD reporting expectations

Languages

• Fluent in French and English

💡 Why join us?

And what are our commitments?

To the world

• Accor is committed to the world around us, with a strong employer culture focused on the development of our 300,000 talents.
• We adopt a continuous improvement approach to reduce the environmental impact of digital across all our projects.

To your career

• We enable all our employees to maintain a healthy work-life balance and give them the means to shape their working environment in their own image.
• Dedicated Talent Management, continuous improvement, and training and development paths are defined both individually and collectively so that we can grow together, every day.

Concretely, at Accor:

• Remote work possible several days per week from France and flexible working options: work from home, our offices, or even our hotels and coworking spaces thanks to Worklib.

And also,

• ALL - Heartist® program: preferential rates and flash offers for unforgettable stays and experiences across all our Accor locations and with our partners worldwide.
• Heartist® for Good volunteering program: 1 day offered during your working time to get involved with a non-profit organization.
• A Social and Economic Committee (CSE) that supports you in financing your cultural and sports activities.
• Sustainable Mobility Package for using an eco-friendly means of transportation or a “company bike” program in partnership with Zenride.
• Coverage of urban public transport subscriptions between home and workplace, up to 75%.
• Meal vouchers with a face value of €11.
• A mandatory health insurance plan funded at 50% by Accor, at no additional cost in case of enrollment of your dependents.
• Not to mention attractive working conditions with collaborative workspaces, restaurants, game areas, as well as well-being and sports spaces on site or through Gymlib.

Your talent and motivation are our only selection criteria.

We value the richness of diverse nationalities, personalities, and professional backgrounds.

We know how to adapt to the specific needs of our employees, particularly those with disabilities.

We encourage all applications, without distinction of gender, so dare to apply!

For us, recruitment is above all a story of encounters.

Does this role appeal to you? Apply, and we will offer you:

• An initial discussion with our recruitment team to present the key elements of the role or guide you toward a position that may better suit you.
• One or more interviews with managers and team members.
• For certain roles, you may also be asked to complete a test or case study, as well as a questionnaire about your personality and motivations.
• A final interview with our Human Resources team to discuss our Group culture, working environment, training program and career opportunities, as well as the different Group benefits.
• Personalized feedback.