Senior Manager, Solution And Portfolio Management

Purpose of the job

Lead the feasibility assessment, budget estimation, and planning for the marketing projects assuming an advisory role for technical feasibility for the required concepts, quick wins for implementation, and exploring new features and suppliers' products. Propose long-term technology enablers that would pave the way for future marketing propositions.

Duties and responsibilities

Lead the feasibility assessment, budget estimation, planning, and delivery of the marketing projects.
Assume an advisory role as a central point in commercial for technical expertise and guide market segments on the feasibility of the required concepts and the quick wins for implementation.
Design optimum business and technical solutions for new products and services with the most efficient commercial approaches from the customer and operator standpoints.
Explore and introduce new features and technology enablers that would pave the way for future marketing propositions.
Act as the focal point in the consumer business unit for interfacing with technology for the technical enablers.
Engage with suppliers and the group to explore newly introduced technologies, products, and services.
Brief and guide marketing segments on the available and new technical features that would facilitate products and services development and deliver outstanding customer experience.
Prepare regular status reports for the managed enablers and ensure that updates are cascaded to the marketing segments and management.
Develop best practices and tools for solutions design and validation.
Build the knowledge base required for technical queries needed for new concepts creation.
Provide commercial forecasts from market segments for usage and traffic of new services, ensuring alignment with technology on impacted platforms and capacity planning.
Monitor competitive activities and provide recommendations for counter offers, improvements, usability, and relevancy to the industry and market.
Participate in supplier assessment and selection by validating compliance with commercial requirements.
Validate all customer touch points and customer journeys to ensure the best customer experience and direct all relevant enhancements required across different portfolios.
Validate final specifications, functionality, and service acceptance tests throughout the implementation phase of product development.
Manage, plan, request, and execute all campaign types and guarantee execution as per design and capacity.
Manage the roadmap for different marketing applications in terms of capacity and functionality.
Implement the enhancements and development needed on the different channels in correspondence to market needs (capacity, functionality).
Provide coaching and request needed training for direct reports ensuring continuous individual development.
Ensure a healthy working environment for the department employees and assigned team by focusing on motivation initiatives.
Conduct regular performance and competency evaluations for direct reports while delivering constant constructive feedback for higher achievements and further development.
Hold regular meetings with team members to strengthen communication, ensure sharing the same objectives, and address team concerns and recommendations.

Job specification

Education

Bachelor degree from a recognized university.
Master degree in a relevant field or MBA is a plus.
Project Management Professional certification (PMP) is a must.

Experience

Minimum 7 years of experience in the service design of telecommunication products and services.
Minimum 5 years of experience in products and services development cycle and processes.
Minimum 5 years of experience as a project manager.
Experience in people management.
Knowledge in the marketing of telecommunications products and services.
Knowledge of GSM architecture and network components.
Expertise in OEG systems, platforms, and architecture.
Knowledge of the telecom sector in general and in the local market.

Skills and abilities

• Experience in a highly flexible and challenging environment including short lead times and constant change of direction.
• Ability to simplify complex issues and present them in understandable language.
• Ability to transfer knowledge.
• Ability to work within a multi-cultural environment.
• Ability to work under stress.
• Ability to lead, motivate, and drive people.
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving skills.
• Strong leadership and effective project management skills.
• Strong writing and presentation skills.
• Good planning and organizational background.
• Good negotiation skills.
• Good coordination and follow-up skills.
• Good financial and budgeting skills.
• Fluent in English both spoken and written.
• Expertise in Microsoft Office tools.

At the company, only your skills matter.
Regardless of your age, gender, background, origin, religion, sexual orientation, disability, neurodiversity, or appearance, diversity is actively encouraged within teams as it is a collective strength and a driver of innovation.
The company is a disability-inclusive employer: please feel free to let us know about any specific needs you may have.