Senior Manager, Strategic Operations & Analytics

The Senior Manager, Strategic Operations & Analytics is responsible for leading high-impact operational initiatives, improving business performance, and building the analytical capabilities needed to support executive decision-making. This role serves as a strategic partner to Operations, Finance, Sales, IT, Supply Chain, and senior leadership by converting business objectives into executable plans, measurable results, and scalable operating processes.

Core Responsibilities

Strategic Planning & Execution

• Partner with executive leadership to define, prioritize, and execute strategic business initiatives.
• Translate company objectives into clear operational roadmaps, milestones, ownership models, and performance measures.
• Lead cross-functional programs that improve profitability, scalability, service performance, and organizational effectiveness.
• Track progress against strategic goals and ensure alignment across departments, business leaders, and functional teams.

Operations Leadership

• Identify, design, and implement process improvements that increase efficiency, accuracy, and operational scalability.
• Lead transformation initiatives focused on productivity, quality, service levels, cost control, and customer experience.
• Develop operational performance frameworks, including KPIs, scorecards, dashboards, and accountability routines.
• Champion continuous improvement practices and disciplined project execution across the organization.

Business Analytics & Intelligence

• Build and maintain enterprise dashboards, KPI reporting, and executive performance visibility tools.
• Analyze operational, financial, labor, inventory, customer, and market data to identify trends, risks, and improvement opportunities.
• Deliver actionable insights and recommendations that support strategic planning, resource allocation, and business performance management.
• Develop forecasting models, scenario analyses, and performance projections to support operational and financial planning.
• Improve reporting consistency, data integrity, and governance across business functions.

Financial Performance Management

• Partner with Finance to support budgeting, forecasting, cost analysis, and long-range planning activities.
• Analyze revenue drivers, operational costs, labor utilization, overhead absorption, material usage, scrap, and profitability trends.
• Develop business cases and financial models to support make-versus-buy decisions, capital investments, and process improvement initiatives.

Leadership & Collaboration

• Build strong partnerships across Operations, Finance, Sales, Supply Chain, Technology, Quality, and Facilities teams.
• Lead analysts, project managers, and operational stakeholders through complex initiatives and structured problem-solving efforts.
• Present business cases, performance results, risk assessments, and strategic recommendations to executive leadership.
• Promote a culture of accountability, ownership, continuous improvement, and data-driven decision-making.