Senior Manager, Talent Acquisition - North America Enterprise Technology Services

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them.

You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

The Senior Talent Acquisition Manager will lead our North America Enterprise Technology Services (ETS) recruiting team. The Senior Manager will be expected to lead the recruiting strategy for this functional area and be accountable for the delivery of the recruitment function including sourcing, screening, interviewing, and ensure demand is met for our IT functions. The Sr. Manager will work closely with our senior leadership team and C-Suite to support our IT recruiting demand. The focus on delivery will require prioritizing tasks driven by data and the business requirements. The Sr. Talent Acquisition manager will be expected to lead and mentor the team as well as build trust, be motivating and inspirational and foster a positive environment that encourages collaboration, development and empowers decision making.

RESPONSIBILITIES

Leadership Functions:

• Lead a recruitment team of 13 and an off-shore RPO team
• Monitor the day-to-day recruiting activities to ensure performance goals and objectives are met
• Manage the recruiting resources and functions including sourcing, recruiting and candidate experience aligned to our Professional roles
• Responsible for performance management and career development of the North America ETS team
• Develop analytics that provide data driven insights and help drive decisions
• Partner with the Center of Excellence team to develop metrics for measuring performance
• Responsible for requisition management to include quality control as it relates to job descriptions and maintaining the integrity of roles being created and posted
• Establish regular communications with the recruitment team, such as 1:1 and team meetings with established agendas
• Strong business acumen and able to close executive candidates and negotiate compensation packages
• Lead the team to develop and execute a recruiting strategy, recruitment marketing plans, and ensure utilization of recruitment technologies such as the ATS, CRM, LinkedIn and other recruiting tools as provided.
• Drive innovation and process improvements

Build Relationships:

• Partner with internal teams and business leaders to ensure proper planning and execution of recruitment strategies
• Lead team meetings and quarterly business reviews with the business when applicable
• Works with recruiters and hiring leaders to foster relationships and build trust
• Build collaborative partnerships across HR and other functional areas that support the recruitment process and the business teams

QUALIFICATIONS

Experience:

• Minimum of 5 years results-oriented leadership experience in talent acquisition preferably in IT recruiting
• Minimum of 10 years of Talent Acquisition experience
• Experience leading both virtual and on-site teams in a talent acquisition function
• Experience in a fast-paced recruitment setting is required
• Experience using recruitment technologies such as Applicant Tracking Systems (ATS - iCIMS) and social media tools
• Strong organizational and process improvement skills
• Experience supporting recruiting programs such as Campus outreach and D&I recruiting initiatives a plus

Functional/Technical Knowledge:

• Strong proficiency in the Microsoft Office Suite, in particular navigating Excel spreadsheets and PowerPoint
• Ability to work with data and metrics to influence decisions and drive results
• Comprehensive knowledge of EEOC requirements, including providing accommodation for ADAAA, religious requirements and Diversity outreach efforts
• Former experience recruiting for a BPO/Services organization (preferred)
• Experience in building relationships with colleges and universities (preferred)
• Prior experience recruiting for sales positions (preferred)
• Prior executive staffing agency experience (preferred)

Education:

• Bachelor’s degree or equivalent work experience required

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form. You may also click here to access Conduent’s ADAAA Accommodation Policy.

At Conduent, we value the health and safety of our associates, their families and our community. Under our current protocols, we do not require vaccination against COVID for most of our US jobs, but may require you to provide your COVID vaccination status, where legally permissible.