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Senior Marketing Operations Specialist

Open 33d posting dated last week

Company Introduction:

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.

Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”

Role Overview:

我們正在尋找一位細心且具高度組織能力的專業人才,負責支援行銷營運、供應商管理及跨部門專案協調工作。此職位將負責每月供應商對帳作業、發票請款流程、合約及委刊單管理,並協調內部法務審閱及與外部合作夥伴進行條款溝通與協商。

成功的人選將負責活動素材管理、活動頁面建置與維護,以及合作夥伴專屬追蹤連結的建立與管理,確保各項行銷活動能夠順利執行並符合業務需求。此外,此職位亦需提供行政與營運支援,作為內部團隊與外部供應商之間的重要溝通橋樑,透過高效的專案管理與協作能力,提升整體營運效率並推動專案成功落地。.

What You Will Do:

  • 供應商對帳與請款管理(Vendor Reconciliation and Payment Operations:負責每月活動成本對帳、發票收集及請款作業,確保帳務資料正確性並符合公司流程與規範。
  • 合約管理與法務協調(Contract Administration and Legal Coordination:管理合約及委刊單流程,協調內部法務審閱,與合作夥伴溝通條款內容,並負責合約簽署與用印作業。
  • 活動素材與活動頁管理(Campaign Asset and Landing Page Management:統籌活動素材管理、活動頁面維護及合作夥伴專屬追蹤連結建置,支援活動執行與成效追蹤。
  • 跨部門協作(Cross-functional Collaboration:與法務、財務、採購、產品、營運團隊及外部供應商密切合作,協調資源並確保專案順利推進。
  • 專案協調與執行(Project Coordination and Execution:同時管理多項專案與時程規劃,追蹤工作進度與交付成果,促進利害關係人之間的有效溝通。
  • 營運管理與資源調度(Business Operations and Resource Management:負責工作派遣(Dispatch)與資源分配,提升團隊營運效率,確保業務需求獲得即時且有效的支援。
  • 商務營運支援(Commercial Operations Support:提供商務團隊端到端的行政與營運支援,優化內部作業流程,協助團隊專注於業務開發及合作夥伴經營。

Essential Qualifications

  • 具備學士學位或同等實務工作經驗。
  • 具備 3 年以上行銷營運(Marketing Operations)、商務營運(Business Operations)、供應商管理(Vendor Management)、專案協調(Project Coordination)或相關領域工作經驗。
  • 具備合約管理、發票請款、對帳作業及行政流程管理相關經驗。
  • 具備優秀的專案管理與組織能力,能同時管理多項任務及優先事項。
  • 具備良好的溝通與利害關係人管理能力,能有效與內部團隊及外部合作夥伴協作。
  • 注重細節,能確保營運流程及財務作業的準確性與完整性。
  • 熟悉 Microsoft Office 軟體操作,尤其是 Excel 與 PowerPoint。
  • 具備高度自我驅動力、主動積極的工作態度,能在快速變動的環境中獨立作業並解決問題。

Preferred Qualifications:

  • 具備行銷活動、促銷專案或合作夥伴計畫(Partnership Program)執行與支援經驗。
  • 熟悉合約管理、採購流程或法務審閱作業流程。
  • 具備與法務、財務、產品、營運及商務團隊等跨部門協作經驗。
  • 了解活動成效追蹤、活動頁面(Landing Page)管理或數位行銷營運相關知識。
  • 具備優秀的分析與問題解決能力,能主動發掘流程改善機會並提升營運效率。
  • 具備電子商務(E-commerce)、數位平台、媒體、科技或網際網路產業相關工作經驗者佳。
  • 能在多項專案及緊迫時程下有效安排工作優先順序,並快速因應業務需求變化。
  • 具備供應商關係管理及外部合作夥伴溝通協調經驗者佳。

Recruitment Process

  • Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
  • The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
  • Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Details to Consider

  • This job posting may be closed prior to the stated end date for application if all openings are filled.
  • Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
  • Coupang does not discriminate against disabled applicants or those with veteran status.
  • We are proud to offer equal opportunities for all applicants.

Privacy Notice

  • Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice is located below.

What this application asks

greenhouse

First Name, Last Name, Email, Phone, Resume/CV, Cover Letter, Location

  • LinkedIn Profile optional
  • Coupang Corporation or its affiliates and subsidiaries* (or collectively referred to as “Coupang”) does not collect, process or use any personal information other than the types of information specified in this Consent. Please ensure that your resume does not include any personal information other than the types specified in this Consent. choose one
  • 1. What is your nationality? choose one
  • 1. (Required) By submitting your resume, you consent to the required collection, processing, use, required provision/transfer, and consignment of personal information as set forth in our Privacy Policy (https://privacy.coupang.com/en/land/jobs/). choose one
  • 2. (Optional) Name, contact information, email address, nationality, educational background, work experience, qualifications, national merit status (for special hiring program applicants only), relative’s name/relationship/team and application history are collected and used on an ongoing basis for recruitment purposes and may be provided to any of our affiliates and subsidiaries*, other than the company to which you originally applied, for the purpose of reviewing and conducting recruitment for similar positions. Personal information collected and provided will be retained for the duration of the year-round recruitment retention period defined in the Privacy Policy. You may refuse to provide consent, but such refusal may prevent the year-round hiring from progressing normally or may result in the restriction of opportunities in the hiring process of companies other than the one you applied. choose one
  • 3. (Optional) Recordings of the interview process and transcriptions of interview audio maybe collected and used for the following purposes: i) to record the interview process, ii) to transcribe and document interview audio, iii) to summarize interview results, iv) to verify the interview process and evaluation results, v) to improve the hiring procedures, vi) to check candidate fit for other open positions, vii) to review past interview records. Collected personal information are retained for 4 years from the notification of hiring result, and then deleted. You may refuse to provide this consent, and refusal will not affect the recruitment process. choose one
  • 4. (Optional) Coupang or its affiliate or subsidiary company* will send recruitment notifications through transmission media such as phone, email, and SMS using the contact information and email address based on your consent. choose one
  • 5. (Optional) Coupang or its affiliate or subsidiary company* will conduct reference checks on you within the following scope based on your consent: Additional reference checks may be conducted on applicants who applied for a job at Coupang and passed interviews, and Coupang arranges means to conduct reference checks. Coupang may collect other personal information about you, including integrity information collected from public sources and the performance evaluation information collected from your former employer or colleagues. choose one
  • 1. I understand that working with Relatives in the Coupang group of companies (collectively, the "Coupang Group") -- where they can influence each other’s work -- can potentially create conflicts of interest. Therefore, such a situation requires prior approval from the People Operations. In view of the above, I hereby confirm that I DO NOT have any Relatives working in any company within the Coupang Group or serving on the Board of Directors of any company within the Coupang Group; choose one
  • - Name of Relative(s) / 親屬姓名: optional
  • - Relationship / 關係: optional
  • - Working Org / Team / 任職組織/團隊: optional
  • 1. Are you currently, or have you been a government official, public servant, or employee of a public institution who may be subject to post employment or reemployment restrictions under applicable laws or regulations? choose one
  • 2. Do you acknowledge and agree that where required under applicable laws or regulations: choose one · optional
  • You have the right to inquire/access, request a copy, supplement/correct, delete, suspend the collection, processing, or use and suspend the transfer of your personal information that Coupang holds. Exercising certain rights, such as deletion of personal information, may result in the restriction of the hiring process. If you wish to exercise any of these choices, please contact our privacy representative at [candidatedataremove@coupang.com]. choose one
  • Document Policy choose one

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