Senior Medical Representative

At Lilly, the work is demanding because patients are waiting. We unite caring with discovery to help make life better for people around the world, knowing that every decision, every detail, and every day matters. Headquartered in Indianapolis, Indiana, our over 50,000 employees around the globe take on complex challenges to discover and deliver life-changing medicines, strengthen how health is understood and managed, and support the communities we serve. This is hard, urgent, selfless work—but it’s work worth doing. If you’re driven by purpose and ready to bring your best to work that truly matters for patients, we invite you to join us.

Medical Representative – Oncology Team, Bucharest

The candidate should:

• Demonstrate a deep understanding of the healthcare marketplace
• Demonstrate a deep understanding of oncology patient disease states and available therapeutic options
• Demonstrate a thorough understanding of current oncology treatment guidelines (e.g., ESMO, NCCN, local protocols)
• Understand the customer (systems, accounts and key stakeholders — oncologists, hematologists, tumor board/multidisciplinary team members, hospital pharmacists)
• Use promotional aids, clinical data and reprints effectively
• Understand local healthcare system(s), including the oncology patient pathway (diagnosis, treatment, monitoring, approval committees)
• Follow compliance, ethical and legal guidelines
• Analyze territory and accounts to make trade-off decisions utilizing relevant data and resources (e.g., results, quota, tracking tools, segmentation, etc.)
• Identify opportunities after considering growth potential, benefit and effort, account influence and access
• Stay current on competitors' products within the oncology portfolio
• Apply product knowledge to achieve goals
• Leverage each interaction with customers through professionalism, respect, integrity, expertise, relationships and passion (Every Interaction Matters)
• Collaborate with teammates to create exceptional customer experiences
• Engage in valuable dialogue by asking about customers' priorities and showing sensitivity to time constraints, regardless of level or role within account
• Respond quickly and appropriately to customer needs
• Evaluate execution of territory and account plans and act quickly to adjust plans based on results
• Actively seek customer feedback
• Address customer questions, concerns and complaints promptly and accurately
• Gain access to customers (including restricted-access settings typical of the oncology hospital environment)
• Effectively handle customer objections
• Use appropriate closing/negotiation techniques
• Record details of the promotional call and prepare next call objective
• Follow up with customers on commitments
• Understand customer priorities and how those priorities impact their decision making
• Build and maintain business relationships to deliver a high-quality customer experience
• Manage territory using KPI metrics
• Identify relevant customer and territory market information

Knowledge and Skills to perform the job:

• A strong track record of professional work ethic
• Previous experience in promoting prescription medicines in Oncology (experience in related therapeutic areas such as Hematology is a plus)
• Executive-level presentation skills
• Business English (Written & Oral) fluency
• Ability to handle multiple projects simultaneously
• A positive, energetic attitude

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