Senior Mitigation Project Manager – Insurance Restoration

Restoration 1 New Jersey is looking for an experienced Senior Mitigation Project Manager who can take ownership of a restoration project from the initial opportunity through completion.

This is not an entry-level position and it is not a technician role.

We are looking for a proven restoration professional who can secure the job, scope the loss, manage the project, direct the field team, write the estimate, communicate with insurance adjusters and TPAs, and drive the file through approval and completion.

If you have spent years in the restoration industry and understand how to successfully manage water, fire, mold, and insurance-related mitigation projects, we want to talk with you.

What You’ll Own

As a Senior Mitigation Project Manager, you will be responsible for managing the entire lifecycle of your projects, including:

• Responding to new losses and opportunities
• Meeting with homeowners, property managers, agents, adjusters, and referral partners
• Securing signed authorizations and converting opportunities into active jobs
• Inspecting losses and developing the proper mitigation scope
• Creating the project plan and directing technicians and field crews
• Monitoring job progress, documentation, drying, equipment, and job quality
• Writing accurate and complete estimates in Xactimate
• Working with insurance adjusters and carriers to review scopes and obtain approvals
• Managing supplements and addressing discrepancies with carriers
• Working within TPA guidelines and programs
• Maintaining proper documentation and communication throughout the project
• Managing customer expectations from start to finish
• Keeping projects moving quickly while maintaining strong margins and customer service
• Coordinating with internal operations, reconstruction, accounting, and management teams