Senior Motive Power Technician (2219)

If you thrive on being in the field, enjoy solving complex technical challenges, and take pride in supporting customers wherever the work takes you, this role is for you.

The Senior Motive Power Technician is a highly experienced, field‑focused technical expert responsible for advanced service, diagnostics, installation, and maintenance of industrial motive power battery systems and chargers. This role supports customers across multiple sites and regions based on business needs, with approximately 75% travel. When not in the field, the technician will support shop activity, training, and technical leadership initiatives.

This position serves as a technical leader and mentor, representing the company at customer sites and ensuring work is executed safely, professionally, and to the highest technical standards.

Key Responsibilities

Field Service & Technical Expertise

• Travel extensively to customer sites to perform advanced troubleshooting and repair of industrial motive power batteries (lead‑acid and lithium) and chargers (single‑ and three‑phase).

• Lead complex diagnostics of electrical and mechanical faults using schematics, digital meters, load banks, and manufacturer software/tools.

• Plan and execute battery and charger installations, replacements, and commissioning at customer sites, including layout planning, cabling, labeling, and startup.

• Perform comprehensive proactive and preventive maintenance, including:

  • Inspections and cleaning

  • Watering and electrolyte management

  • Specific gravity and voltage testing

  • Equalize charging

  • Capacity and load testing

• Assess overall battery and charger health and provide clear, actionable recommendations (repair, replacement, or upgrades) to customers.

Customer Interface & Leadership

• Serve as a primary technical point of contact at customer locations.

• Communicate findings, solutions, and maintenance best practices in a professional and customer‑focused manner.

• Mentor and train junior and intermediate technicians on:

  • Safe work practices

  • Troubleshooting techniques

  • Field service standards

• Act as a role model for safety, quality, and professionalism in the field.

Safety, Compliance & Coordination

• Ensure strict compliance with electrical safety requirements, including lockout/tagout procedures, PPE use, and battery‑room safety standards.

• Coordinate closely with dispatch, parts, engineering, and sales teams to:

  • Schedule travel and service calls

  • Order required parts

  • Support contracted service and larger field projects

• Participate in on‑call rotations, emergency response, and after‑hours service as required.

Documentation & Continuous Improvement

• Maintain accurate documentation of:

  • Work performed

  • Test results

  • Parts usage

  • Time and travel entries

• Provide feedback to management and engineering on:

  • Recurring field issues

  • Product or charger performance trends

  • Opportunities to improve service efficiency and reliability