Senior Network Engineer (Technical Support & Consutlant)
Responsibilities
Provide consultancy on customer network provisioning, design, and migration strategies.
Collaborate with IT and vendors on system portal development, auto-provisioning workflows, and new NNI network setups
Deliver Tier 2 technical support, resolving service installation issues and managing IP resource allocation.
Conduct pre-sales resource assessments and verification for new customer engagements.
Advise on platform and customer migrations, including router/switch configuration and cutover planning.
Design and implement Layer 2 transport architectures (E-Line, E-Tree, E-LAN) using Metro Ethernet standards.
Configure 802.1Q VLAN tagging and QinQ, including physical trunk/sub-interface setup and carrier-side VLAN translation.
Map Layer 2 circuits to public cloud entry points (AWS Direct Connect, Azure ExpressRoute, Google Cloud Interconnect).
Maintain accurate circuit design records, network diagrams, and IP allocation databases.
Create and execute MOPs (Method of Procedures) for maintenance windows and service turn-ups.
Requirements
Degree holder in Telecommunications, Computer Science, Information Technology, Electronic Engineering, or a related discipline
5–8+ years of experience in network design, provisioning, or telecom engineering roles.
Strong expertise in Layer 2 Metro Ethernet topologies (E-Line, E-Tree, E-LAN).
Hands-on experience with 802.1Q VLAN tagging, QinQ, and carrier VLAN translation.
Proven track record integrating Layer 2 circuits with cloud on-ramps (AWS Direct Connect, Azure ExpressRoute, GCP Interconnect).
Proficiency in BGP, OSPF, MPLS, and IP addressing/subnetting.builtin+2
Experience with router/switch configuration (Cisco, Juniper, H3C, or similar).
Familiarity with firewall platforms (Fortigate, Venustech)
Strong troubleshooting skills for service installation and IP resource issues.
Excellent communication skills for client-facing consultancy and vendor coordination.