Senior Observability Engineer
You will design, build, and mature observability capabilities for platform services. You will combine system telemetry and user signals to improve performance, reliability, and user experience. You will partner with engineering and product stakeholders, improve incident response and on-call practices, automate root cause analysis, and help teams use self-service insights and tooling.
Responsibilities
- Contribute to the observability strategy and roadmap
- Design and enhance scalable observability solutions
- Establish and promote monitoring, alerting, incident management, and postmortem practices
- Improve incident response processes, on-call practices, and post-incident reviews
- Collaborate on initiatives to improve system reliability and resolve risks
- Apply automation and AI-assisted workflows to improve root cause analysis and reduce operational toil
- Surface observability insights that inform technical decisions and prioritization
- Analyze system and user signals to detect, prevent, and mitigate reliability issues
- Optimize observability platforms for performance, scalability, and cost-efficiency
- Mentor peers and raise observability and reliability standards
Requirements
- Experience in observability engineering, SRE, platform engineering, or related roles
- Expertise in monitoring and observability practices using Datadog
- Experience contributing to observability or reliability initiatives across teams or services
- Proficiency with Kubernetes, AWS, and Terraform
- Understanding of distributed systems principles and trade-offs
- Experience defining and implementing SLOs, SLIs, and alerting strategies
- Software engineering fundamentals and proficiency in Go, Java, Python, or TypeScript
- Experience building tooling, automation, and scalable systems
- Experience reducing operational toil and recurring issues through automation
- Analytical problem-solving skills
- Communication and collaboration skills
Benefits
- Health plans
- Fertility and family-planning programs
- Mental health support
- Fitness benefits
- Paid time off
- Sick leave
- Annual bonus opportunities
- Long-term incentive opportunities
- 401(k) matching up to 5%
- Commuter benefits
- Pet insurance
- Medical insurance
- Vision insurance
- Dental insurance
- Life insurance
- Disability insurance
- Cash bonuses
- Stock program participation
- 14 paid company holidays