Senior Officer, Control & Operations Support, Card Operations Processing Center

Responsibilities:

• Monitor and evaluate division performance to ensure compliance with organizational standards and goals.
• Manage budgets, resource allocation, and financial controls within the division.
• Lead, mentor and develop a high-performing team to achieve division objectives.
• Foster a collaborative and inclusive team environment that encourages innovation and continuous improvement.
• Conduct regular performance reviews and provide constructive feedback to team members.
• Identify opportunities for operational improvements and drive the implementation of best practices.
• Collaborate with senior management to develop and execute short-term and long-term plans.
• Utilize data and analytics to monitor process performance and drive decision-making.
• Ensure compliance with industry regulations and standards.
• Build and maintain strong relationships with internal and external stakeholders.
• Communicate effectively with senior management, providing regular updates on division performance and initiatives.
• Address and resolve operational issues and challenges in a timely manner.

Requirements:

• Bachelor Degree with 1 year of relevant experience in Banking Ops preferred
• Knowledge in basic programming language, databases, software development processes
• Open to 1 year contract