Senior Operations Manager

Job Responsibilities:

1. Regulatory Liaison & Compliance

• Serve as the primary point of contact with government authorities, including the Department of Environment (DOE), Department of Occupational Safety and Health (DOSH/JKKP), and Bomba.
  
• Ensure full compliance with all applicable licenses, environmental regulations, occupational safety requirements, and fire safety regulations.
  
• Manage permit applications and renewals, manufacturing licenses, and regulatory documentation.
  
• Coordinate and facilitate site inspections, audits, and visits by relevant government agencies.
  

2. Safety, Security & Risk Management

• Oversee and continuously improve safety and security protocols across the entire facility.
  
• Monitor and enforce Environmental, Health, and Safety (EHS) policies and procedures.
  
• Identify operational risks and implement preventive and corrective measures to ensure a safe working environment.
  

3. IT & Systems Oversight

• Act as the internal coordinator for day-to-day IT operations, ensuring system reliability, network connectivity, and business continuity.
  
• Manage IT vendors, hardware procurement, software licensing, and maintenance activities.
  
• Provide basic troubleshooting support and coordinate with external service providers to minimize operational disruptions.
  

4. Logistics & Supply Chain Support

• Oversee internal and external logistics activities to ensure the timely and efficient movement of goods.
  
• Identify and resolve transportation and logistics bottlenecks.
  
• Collaborate with warehouse, procurement, and production teams to optimize workflow and supply chain efficiency.
  

• Manage general office administration, including facility maintenance, office services, and vendor management.
  
• Identify and resolve operational bottlenecks, escalating issues when necessary to ensure smooth business operations.
  
• Track and monitor the progress of key operational and strategic projects across departments.
  
• Coordinate foreign worker recruitment processes and manage matters related to their employment, documentation, and welfare.
  

Requirements

Requirements

· Experience:

8–10 years of operational leadership experience in a manufacturing environment.

· Industry Knowledge:

Strong understanding of manufacturing operations; prior manufacturing experience is preferred.

· Technical Skills:

Proficient in managing IT-related matters and operational systems.

· Regulatory Expertise:

Hands-on experience liaising with Malaysian regulatory authorities, including DOE, DOSH (JKKP), and Bomba.

· Communication:

Strong interpersonal and communication skills with the ability to engage effectively with internal and external stakeholders.