Senior Operations Officer

Job Duties and Responsibilities

• Monitoring, following up and process with fleet registration and de-registration of vehicles. (For both Taxi & PHC)
• Ensure daily processing of hiring out of Taxi & PHC vehicles with target to increase revenue fleet.
• Furnishing of driver details to authorities for PHC/taxi vehicles summons.
• Propose and participate in User Acceptance Testing of internal Fleet Management System enhancements.
• Generate and prepare Operational reports (drawing data & analysis of data)
• Liaise with authorities (i.e Land Transport Authority) on Fleet Operations matters
• Liaise with suppliers on the vehicle registrations matters.
• Monitor and answer drivers’ enquiries thru DRO emails / calls and attend to walk in drivers queries.
• Any adhoc duties assign in operations daily matters.

Job Requirements

• Minimum GCE ‘O’ Level
• Proficiency in MS Office to prepare reports / presentation slides
• Prior experience in customer service or operations
• Good communication skills (verbal and written)
• Problem solving mindset