Senior PAM Analyst

About Position:

We are seeking an experienced Senior Privileged Access Management (PAM) Analyst to support and strengthen privileged access management operations across enterprise environments. This role focuses on ensuring secure onboarding, governance, monitoring, and lifecycle management of privileged accounts while maintaining operational excellence and compliance. The ideal candidate will work closely with security, infrastructure, and application teams to ensure reliable privileged access services, incident resolution, and continuous improvement of PAM controls.

• Role: Senior PAM Analyst
• Location: Bengaluru
• Experience: Between 8 to 12 Years
• Job Type: Full Time Employment

What You'll Do:

• Manage onboarding and lifecycle administration of privileged, shared, service, and application accounts within the PAM platform.
• Administer privileged account entitlements, password vaulting, password rotation, access approvals, and session management activities.
• Monitor platform alerts, operational queues, policy violations, job failures, and privileged access events.
• Investigate and resolve privileged access issues, authentication failures, account onboarding challenges, and policy exceptions.
• Collaborate with infrastructure, server, database, cloud, and application teams to resolve operational and access-related issues.
• Support periodic access reviews, access certifications, entitlement validations, and governance activities.
• Perform incident, problem, and change management activities in accordance with established operational processes.
• Generate operational reports, compliance dashboards, and privileged access metrics for stakeholders.
• Support internal and external audits through evidence collection, documentation, and control validation activities.
• Identify opportunities to improve PAM operational processes and automate routine administrative tasks.
• Maintain operational runbooks, knowledge base articles, support documentation, and standard operating procedures.
• Participate in PAM platform upgrades, maintenance activities, and continuous service improvement initiatives.

Expertise You'll Bring:

• 8 to 12 years of experience in Privileged Access Management, Identity & Access Management, Security Operations, or Cybersecurity domains.
• Strong experience supporting enterprise PAM operations and privileged account lifecycle management.
• Understanding of privileged account governance, password vaulting, session monitoring, access controls, and credential management processes.
• Hands-on experience with PAM platforms such as CyberArk, BeyondTrust, Delinea (Thycotic), One Identity Safeguard, or similar enterprise solutions.
• Strong knowledge of Windows Server, Linux/Unix, Active Directory, LDAP, databases, cloud environments, and service account management.
• Experience supporting access reviews, entitlement management, audit processes, and compliance requirements.
• Strong understanding of Incident Management, Problem Management, Change Management, and Service Management best practices.
• Experience troubleshooting authentication issues, privileged access failures, and onboarding-related challenges.
• Ability to analyze operational data, identify trends, and recommend process improvements.
• Knowledge of scripting and automation tools such as PowerShell, Python, or REST APIs is desirable.
• Familiarity with security standards and compliance frameworks including ISO 27001, NIST, SOX, PCI-DSS, and CIS Controls.
• Strong analytical, communication, stakeholder management, and documentation skills.
• Ability to work effectively with security, infrastructure, audit, and business teams in a fast-paced enterprise environment.
• Bachelor's degree in Computer Science, Information Technology, Cyber Security, Engineering, or a related discipline.
• Professional certifications such as CyberArk Defender, BeyondTrust Certification, Security+, ITIL Foundation, CISSP, or CISM are advantageous.

Benefits:

• Competitive salary and benefits package
• Culture focused on talent development with quarterly growth opportunities and company-sponsored higher education and certifications
• Opportunity to work with cutting-edge technologies
• Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards
• Annual health check-ups
• Insurance coverage: group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents

Values-Driven, People-Centric & Inclusive Work Environment:

Persistent is dedicated to fostering diversity and inclusion in the workplace. We invite applications from all qualified individuals, including those with disabilities, and regardless of gender or gender preference. We welcome diverse candidates from all backgrounds.

• We support hybrid work and flexible hours to fit diverse lifestyles.
• Our office is accessibility-friendly, with ergonomic setups and assistive technologies to support employees with physical disabilities.
• If you are a person with disabilities and have specific requirements, please inform us during the application process or at any time during your employment.

Let's unleash your full potential at Persistent - persistent.com/careers

"Persistent is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind."