Senior Partner Development Manager

About the Role:

Partner Development Manager at our organization would likely be responsible for supporting the broader partner development strategy and working with a specific set of partners. The role would focus on learning and contributing to the growth and success of these partnerships.

Partner Relationship Management

• Serve as a primary point of contact for assigned partners.
  
• Build and maintain strong, positive relationships based on trust and mutual benefit.
  
• Facilitate communication and resolve partner inquiries.
  

Partner Enablement

• Assist in the development and delivery of training and resources to help partners understand solutions and effectively go to market.
  
• Support partner onboarding activities.
  
• Help partners navigate partner programs and processes.
  

Go-to-Market (GTM) Support

• Contribute to the development and execution of joint GTM initiatives with partners.
  
• Support the creation of marketing materials and sales enablement tools.
  
• Assist in the coordination of joint events and activities.
  

Performance Monitoring and Reporting

• Track partner performance against key metrics.
  
• Assist in analyzing data to identify trends and opportunities.
  
• Contribute to regular reporting on partner activities and progress.
  

Internal Collaboration

• Work closely with internal teams, including sales, marketing, and services, to align partner activities with overall business strategy.
  
• Advocate for the needs of assigned partners within the organization.
  

Market Research and Analysis

• Conduct research to identify potential new partners or growth opportunities within existing partnerships.
  
• Stay up to date on industry trends and the competitive landscape.
  

Product Integration & Localization Enablement

• Drive product integration initiatives between solutions and partner offerings in collaboration with partners, Product Management, and Engineering teams.
  
• Represent Japan-specific requirements, including payroll regulations, labor compliance, and time management practices, within the global product organization.
  
• Support partners through integration design, roadmap alignment, and deployment readiness.
  

Requirements

• Typically 5 years or more of professional experience in areas such as partner management, business development, sales, account management, or a related field within the technology industry (SaaS experience is often a plus).
  
• Some experience working with or for technology partners would be beneficial.
  
• Relationship Building: Strong interpersonal skills with the ability to build rapport and trust with partners.
  
• Communication: Excellent written and verbal communication skills, including presentation abilities.
  
• Organizational Skills: Ability to manage multiple tasks, prioritize effectively, and meet deadlines.
  
• Analytical Skills: Analyze data and draw insights.
  
• Problem-Solving: Ability to identify and resolve issues effectively.
  
• Collaboration: Strong teamwork and collaboration skills.
  
• Learning Agility: Eagerness to learn about our solutions, partner programs, and the broader ecosystem.
  
• Technical Aptitude: Comfort with technology and understanding of SaaS concepts.
  
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
  
• Experience with CRM tools (e.g., Salesforce) is often a plus.