SENIOR PARTNER - Sales and Marketing

Job Description

Job Summary

The Sales, Marketing & CX Consulting practice sits at the forefront of Wipro Consulting’s growth agenda, helping clients rethink how they engage customers, drive revenue, and compete in increasingly digital, data driven markets. Working closely with C suite leaders, the practice operates across strategy, experience, data, and technology to transform commercial models and go to market execution.

For clients, the team delivers end to end customer centric transformation spanning customer experience strategy, sales and marketing operating models, digital engagement, CRM led transformation, and AI enabled personalisation. By combining deep industry insight with experience design, analytics, and modern commercial platforms, the practice helps organisations accelerate growth, improve customer outcomes, and build more agile, resilient commercial operations.

For Wipro, Sales, Marketing & CX acts as a consulting led front door to broader business transformation, originating C suite sponsored engagements focused on growth and customer outcomes. In doing so, our Americas Sales, Marketing & CX leader will open new transformation opportunities, expands strategic client relationships, and drives significant pull through across technology, engineering, and business process services as part of an integrated “One Wipro” approach.

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Core responsibilities will include:
Grow and Deliver
• Define and execute a growth strategy for the Sales, Marketing & CX consulting business in Americas.
• Drive new business development and expand Wipro’s consulting footprint in the Sales, Marketing & CX space.
• Lead multi-disciplinary teams to deliver high-impact transformation engagements.
• Ensure client satisfaction, delivery excellence, and measurable business outcomes.
Transform and Innovate
• Shape transformation propositions leveraging digital, automation, and AI-led solutions.
• Develop innovative AI operating models and future-ready frameworks that align with evolving enterprise needs.
• Drive continuous improvement and innovation across client engagements and internal practice initiatives.
Practice Leadership
• Build and lead a diverse consulting team focused on Sales, Marketing & CX.
• Define and implement a capability-building roadmap for the Sales, Marketing & CX consulting practice.
• Mentor and coach team members, fostering a culture of innovation, collaboration, and excellence.
Thought Leadership
• Develop and publish points of view (POVs) on Sales, Marketing & CX trends, operating models, and transformation strategies.
• Represent Wipro in industry events, analyst briefings, and client forums to enhance market visibility.
• Strengthen Wipro’s brand positioning as a trusted transformation advisor across Europe.
Partnerships:
• Nurture key ecosystem partnerships to build a holistic Sales, Marketing & CX transformation ecosystem.
• Conduct partner evaluation and due diligence to ensure alignment with client needs and Wipro’s strategic direction.
• Build knowledge networks and thought leadership alliances to position Wipro as a leading advisor in the Sales, Marketing & CX consulting space.
The leader we are looking for:
• A creative and motivating consulting leader who can align diverse teams toward common outcomes.
• Proven experience in leading and growing an Sales, Marketing & CX consulting practice within a Big5 / top tier global consulting or advisory organization.
• Strong background in enterprise transformation, operating model design, and people strategy.
• Experience in consultative selling, creating client business cases, and delivering value-based transformation programs.
• Outstanding leadership, communication, and relationship-building skills across clients, partners, and internal teams.
• Ownership mindset with demonstrated success in solution incubation, IP creation, and thought leadership.

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Deep understanding of:
o Customer Experience (CX) & Experience Transformation
o Marketing Transformation
o Sales Transformation
o Commercial & Revenue Growth Strategy
o CRM & CX Technology-Led Transformation
o Customer Data, Insights & Personalisation
o Go-To-Market & Growth Acceleration
• Global exposure with experience across multiple geographies and industries.
• Entrepreneurial drive with a can-do attitude and a strong desire to shape and grow a new consulting practice.
• Ability to represent Wipro publicly through media interactions, industry forums, and thought leadership engagements.
• Gravitas to engage and influence senior business leaders and client executives.

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