Senior Parts Consultant

Roles & Responsibilities

Duties and Responsibilities

• Set objectives (KPIs), train and motivate Parts staffs to strive and meet.
• Assist annual operational budgets for the department.
• Assist pricing structure for each customer category, such as Retail, Workshop, Body shop, Fleet etc.
• Support Sales Dept on tenders’ pertaining to all parts related requirements.
• Achieve parts service-rate of > 90% and at the same time minimize inventory obsolescence.
• Achieve parts inventory turns of 5 to 6 times per year.
• Manage day-to-day parts operations.
• Enforce workplace cleanliness and safety, and ensure rules and regulations are adhered to at all times.
• Liaise with principal and supervise stock orders procedures.
• Support Sales and Service requirements; include sales campaigns and add-on local accessories, service Instructions and technical recalls, etc.
• Initiate and coordinate with IT Dept on MG Parts Digitalization Journey.
• Assist to analyze parts sales, expenses and overheads to ensure financial objectives are met.
• Work closely with Service Dept and Body Shop on parts availability and timely delivery.
• Handle customers’ complaints related to parts operations. For examples, part availability, parts pricing etc.
• Keep abreast on regulations and logistic requirements on all EV related parts. For example, High Voltage Battery etc.
• Any other reasonable duties called upon by Management.

Requirements

• Min 4 - 5 years of experience in automotive sales.
• Preferably proficient in Autoline and MS Office.
• Strong organizational and multitasking abilities.
• Self-motivated, independent, and able to work under pressure.
• Good communication and interpersonal skills.
• A proactive team player with a positive attitude.
• Perform any other duties and responsibilities as assigned by the immediate superior or Management from time to time.