Senior / Patient Service Officer (Specialist Clinic)
Summary
Oversee daily clinic operations, maintain hygiene, manage patient records, dispense medication, and assist medical staff in a specialist clinic setting.
PRIMARY RESPONSIBILITIES
Ensure clinic is ready for operations before opening time (counter, dispensary room, treatment zones, consult name plates, etc.), and ensure proper closing after end of business hours.
Maintain cleanliness and hygiene of clinic, at counter, dispensary room, treatment zones and common areas.
Manage reception duties and maintain strict confidentiality of all information obtained
Submit the Medisave/insurance claims applications.
Perform general administrative duties
Assist medical staff during their duty hours.
Dispensing medicine in an accurate and timely manner, according to prescriptions, under supervision.
Manage inventory of dispensary items.
Chaperone doctors who require assistance
Any other duties as assigned by the Nurse Manager
REQUIREMENTS
Minimum GCE O Level or equivalent
Good written and verbal communication in English
At least 2 years in similar role in a clinic setting
Good communication and inter-personal skills
Excellent team player
Able and willing to work on a 5.5-day work week