Senior Payment manager
Description
What You Will Do
Search for and onboard new PSPs across LATAM (fiat and crypto)
Manage relationships with existing payment providers
Negotiate fees, limits, settlement terms, and commercial conditions
Coordinate PSP integrations with the Tech and Product teams
Monitor deposit approval rates and work on improving payment conversion
Optimize payment routing and ensure backup solutions are in place
Monitor PSP performance and resolve payment-related issues
Manage reconciliation and settlements together with Finance
Work on reducing payment processing costs
Prepare regular reports on PSP performance, approval rates, fees, and transaction volumes
Coordinate with the Risk, Fraud, Compliance, and Customer Support teams
Develop and maintain payment procedures and internal processes
What We Expect From You
4+ years of experience in payments, PSP management, or a similar role, ideally in iGaming, fintech, or e-commerce
Proven experience with LATAM payment methods and providers (e.g., PIX, local bank transfers, cards, e-wallets)
Experience with crypto payment solutions is a strong advantage
Strong negotiation skills and experience in commercial discussions with PSPs
Solid understanding of payment flows, routing, approval rates, and settlement processes
Analytical mindset: comfortable working with data, KPIs, and reports
Experience working with cross-functional teams (Tech, Product, Finance, Risk, Compliance)
Strong communication skills and a proactive, ownership-driven approach
Fluent English; Spanish or Portuguese is a plus
What We Offer
Competitive salary
Opportunity to shape the payment strategy in a fast-growing market
Dynamic team and fast decision-making
Paid vacation, other benefits